John Howard

Lumberton

Summary

I am actively looking for an opportunity to continue my professional career with Pepsico. In doing so, I will incorporate the skills I’ve learned the past two years and continue to seek new ways to challenge myself to become a stronger leader.

Overview

years of professional experience

Work History

Merchandising Team Lead

Pepsico

06.2023 - Current

Supervise and manage a team of 9 full time employees; set clear job expectations, and meet goals
Train and coach new merchandisers to enhance team performance, resulting in a reduction of turnover
Collaborate with my team to identify and execute strategic plans to drive product placement and build displays according to brand flow.
Proven ability to meet budget targets by adjusting merchandiser's schedules according to business needs
Drive significant improvement in KPIs by consistently checking metrics daily.

Sales Associate

PepsiCo

11.2016 - 06.2023

Managed a sales territory, driving product sales and brand awareness through direct customer relationships and promotional activities.
Negotiated with retail customers to establish favorable product placement and promotional strategies.
Exceeded sales targets consistently through effective relationship-building and understanding customer needs.
Provided exceptional customer service, resolving issues in a timely manner and ensuring high customer satisfaction levels.

Barista

Starbucks

01.2011 - 01.2015

Starbucks provided me the background in customer relations, working with others with diverse background, and assisting customers' needs
At Starbucks, I was introduced to working as a team to complete tasks within time constraints
Delivered exceptional customer service while preparing and serving high-quality beverages in a fast-paced environment.
Built customer loyalty through personalized service and product recommendations, contributing to an increase in return customers.

Education

BA - Communications

Lamar University

05.2014

Diploma - General Education

Port Neches-Groves High School

05.2007

Skills

Leader- As a leader, I strive to inspire and empower my team to achieve exemplary results while fostering a culture of collaboration and growth
Fast Learner - I thrive in the face of change, readily adjusting my approach and embracing new challenges

Personable - I will take the time to make sure everyone I come across is treated fairly and treated with respect
Dedicated - I am very goal oriented, and I will always strive for the big picture

Timeline