Overview
Work History
Timeline
Generic

JOHN HOWELL

STATESVILLE,North Carolina

Overview

21
21
years of professional experience

Work History

SR TEAM LEAD

Apollo Retail Specialists
02.2004 - Current
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Oversaw the implementation of new systems or processes within the team successfully navigating change management challenges.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Managed multiple projects simultaneously, effectively prioritizing tasks to meet stakeholder expectations.
  • Developed high-performing team members through targeted training programs and one-on-one coaching.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

DEPT MANGER

Lowes Home Improvment
04.2022 - 02.2025
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.

Timeline

DEPT MANGER

Lowes Home Improvment
04.2022 - 02.2025

SR TEAM LEAD

Apollo Retail Specialists
02.2004 - Current

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