Talented Administrator highly effective at motivating teams and streamlining operations; Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions; Accomplished support professional skilled at addressing office needs to include: filing, documentation, management, inventory and technical training. Entering data into computer; Verifying accuracy and completeness of information on paper or computer documents or records; Using a computer or word processor to create, edit, print, retrieve, or manipulate files; Operating standard office equipment (for example, telephone, typewriter, fax
Work History
Administrator
1 Year 1 Month
New Hope Child Enrichment Center | Cleveland, OH | 06.2017 - 07.2018
Established while updating work schedules to account for changing staff levels and expected workloads
Establishing ability on computer to process and analyze data
Collaborated with teachers and administrators to discuss academic needs of students
Communicated with parents regarding child's behavior, daily activities and concerns
'Managed approximately 10 incoming calls, emails and faxes per day from Clients
Responding orally to inquiries or requests for information; Processing incoming forms, records, or other documents; Analyzing and interpreting routine information; Verifying patient eligibility;
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Conducted in-depth troubleshooting of program problems and employee concerns and recommended corrective actions to resolve issues.
State Tested Nursing Assistant
2 Years 1 Month
Louis Stokes Cleveland VA Medical Center | Cleveland, OH | 02.2015 - 03.2017
Performed accurate records of patients' care, condition along with their progress
Documented vital signs to inform nurses along with physicians of any changes in patient status
Obtained over client medical history, including medication information, symptoms and allergies
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Secured patient information and maintained patient confidentiality by safeguarding all medical records
Charting Patient Services ,Activities together with services documentation for over 15 years
Record keeping along with reporting details of changes in patients to nurses
Performed accurate records of patients' care, condition along with their progress
Documented vital signs to inform nurses along with physicians of any changes in patient status
Establishing to obtained client medical history, including medication information, symptoms and allergies
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Secured patient information and maintained patient confidentiality by safeguarding all medical records over 15 years
Processing incoming forms, records, or other documents; Analyzing and interpreting routine information; Verifying patient eligibility
Supply Specialist
1 Year 6 Months
United States Army | Fort Hood, TX | 01.2004 - 07.2005
Monitored inventory demand while doing material assets to reduce product variability
Managed approximately 30 incoming calls, emails ,also faxes per day from customers.'Managed non-expendable government-owned proper photocopier. calculator);
Establishing ability on computer to process while analyzing data; Responding to requests or complaints; Responding orally to inquiries or requests for information;
Monitoring clinic setup to effectively support clinic needs
Also, patient needs; entering appropriate information into electronic records;
Education
Associate of Arts - Art Education
Cuyahoga Community College West Campus | 11000 W Pleasant Valley Rd, Parma, OH 44130 | 08.2018
Associate of Arts - Technical Certificate
Army Quartermaster Center And School | Fort Lee, VA | 01.2004
Some College (No Degree) - Nursing Assistance
Aristocrat Berea Healthcare & Rehabilitation | 255 Front Street Berea, OH 44017 | 1999
Skills
Customer Service
Data Entry
Office administration
Early Childhood Education
Recordkeeping and data
Processing incoming forms
Analyzing and interpreting routine information;
Customer Billing
Accomplishments
I have worked for 18 year as a Nursing Assistant, than joined the military to solve my country
Patient Care Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to over hundreds of patients in a hospital environment
Certification
Member Institute of Logistics and Transport (MILT)