John Howlett
Kernersville,NC
Summary
Experienced Quality Assurance Specialist with a strong track record in interpreting and implementing quality standards and addressing customer complaints. Skilled in problem solving and analysis, with in-depth knowledge of QA methodologies and tools. Focused on enhancing business processes for improved efficiency and compliance.
Overview
12
12
years of professional experience
Work History
Sr. Energy Efficiency Specialist/QA Technician
Zempleo
04.2014 - Current
- Conducted Q/A checks on TAs and communicated findings to TA representatives for prompt resolution.
- Scheduled appointments for Q/A checks on TAs to ensure compliance and quality standards.
- Collaborated with cross-functional teams to advance project objectives and enhance overall outcomes.
Education
Ged
Morrisville, NYSkills
- Energy audit
- Quality assurance
- Time management
- Customer engagement
Timeline
Sr. Energy Efficiency Specialist/QA Technician
Zempleo
04.2014 - Current
Ged