John Hull
Edmond,OK
Summary
Eager Banker with solid background in banking and finance. Effective at building positive relationships with consumer and business clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Relationship Banker II
JPMorgan Chase
05.2022 - Current
- Cultivated strong customer relationships by providing tailored advice and services.
- Cross-sold credit cards, loans and other bank products.
- Built and maintained portfolio of loans to meet established goals and objectives.
- Implemented strategies to increase customer retention, enabling investment growth.
- Met with existing clients and prospects through personal calling efforts and other contacts to discuss business needs.
Relationship Banker
Bank Of Oklahoma
06.2021 - 05.2022
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Engaged departments in customer satisfaction initiatives to uplift service ratings.
- Presented new and additional products and services to existing customers.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
Universal Banker(SB)
Emprise Bank
01.2019 - 06.2021
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Assisted with training of new tellers on policies and procedures.
- Identified sales opportunities and referred customers to branch partners in financial services.
Sales Associate
Designer Shoe Warehouse
11.2014 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed efficient cash register operations.
Education
Bachelor of Business Administration - Marketing
Wichita State University
Wichita, KSHigh School Diploma -
Edmond Santa Fe
Edmond, OK05.2017
Skills
- Business Development
- Sales Expertise
- Persuasive Communication Style
- Financial Processes Understanding
- Credit Application Review
- Banking
- High-Volume Environments
- Prospecting Strategies
- Customer Needs Assessments
- Cold Calling
- Revenue Growth
Certification
- Series 6
- Series 63
- Life Insurance (Oklahoma)
Timeline
Relationship Banker II
JPMorgan Chase
05.2022 - Current
Relationship Banker
Bank Of Oklahoma
06.2021 - 05.2022
Universal Banker(SB)
Emprise Bank
01.2019 - 06.2021
Sales Associate
Designer Shoe Warehouse
11.2014 - 02.2019
Bachelor of Business Administration - Marketing
Wichita State University
High School Diploma -
Edmond Santa Fe
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