John E. Humpert
Alexandria,KY
Summary
Quick rapport with experts, for developing complex and proprietary content/templates that brings clarity in/across BOTH technology AND business functions. Uses plain language to enhance technical content.
Overview
21
21
years of professional experience
Work History
Technical Writer/ Editor III, Contractor
Chenega Professional and Technical Services
03.2024 - 03.2025
- Customer: U.S Centers for Disease Control and Prevention (CDC), Office of Human Resources (OHR)
- Prepared, rewrote, and edited pieces using plain language to improve readability and impact.
- Researched and developed strategy documents and SOPs for complex processes.
- Suggested improvements to content to enhance quality and accuracy.
- Interviewed and interacted with experts as needed.
- Developed and maintained editorial standards for content.
- Critically reviewed others’ work for consistency, adherence to standards, and conformance to Section 508 guidance (for end-user accessibility)
- Microsoft 365, Adobe CS
Technical Writer II, Contractor
Chenega Professional and Technical Services
05.2021 - 02.2024
- Customer: U.S. Department of Energy (DOE)
- Provided editing services during experts' evaluations of contractors’ proposals.
- Developed and organized complex documentation and templates.
- Restyled and re-organized long documents to leverage automated features of MS Word.
- Adhered to applicable standards, and proposed additional standards for consistency and efficiency.
- Microsoft 365 including Teams. Adobe Acrobat.
Technical Writer/ Editor/ Principal
Harmonie Technical Communications, LLC
01.2005 - Current
- Small self-owned business serving global enterprise: P&G, LexisNexis, ADM WILD Flavors, Multi-Color Corporation, FirstGroup America, CBTS, others. End-users include executives, analysts, IT field techs (network engineering), and manufacturing machine operators.
- Information development services: Simplify concepts. Discover and fill gaps. Create visualizations worth 10,000 words. For manuals, guides, work instructions, just-in-time training materials, and templates.
- Self-starter, often working from zero, and from start to finish.
Member, club president, vice-president, other leader roles, district leader
Toastmasters International
02.2004 - Current
- Technology training support for fellow district leaders (since 2013)
- Google Workspace admin
- Web presences technical admin
- Consultant maintaining the district’s online presences
- DTM 2009, 2014
- Current education paths for DTM #3: “Visionary Communications” and “Innovative Planning.”
- Toastmasters District 40 — “Ruth Wisler Service Award” in 2020 for initiative in converting in-person events into useful online events and instilling confidence in fellow members (people of many different walks of life) that the online formats and special configurations would satisfy business requirements and members’ expectations
- Toastmasters International — special award, “Master of the ‘Zoomerverse,’” for facilitating training and serving as Zoom Host during district leaders’ Mid-year Training, January 9–31, 2021
Technical Writer, Contractor
TEKsystems
08.2020 - 10.2020
- Fifth Third Bank In support of an upgrade to SailPoint IIQ 8.0P2 access and identity management solution, updated and improved user guides
- Participated in agile teams’ scrums
- Thoroughly reviewed new content with subject matter experts (SMEs), simplified difficult concepts, and distilled complexity
- MS Teams, SharePoint, Word, OneNote
- VersionOne Lifecycle
- 100% remote worker
Technical Writer, Contractor
TEKsystems
06.2019 - 10.2019
- LexisNexis JSON REST API documentation (“docs-as-code”) in support of migration to cloud-based datalake (AWS)
- Markdown
- IntelliJ IDE
- Azure DevOps
- Remote worker
Technical Writer, Contractor
TEKsystems
07.2014 - 09.2014
- U.S
- Dept
- Of Energy Created specialized overviews to support later feasibility studies about diverse IT applications
- To speed pace: automated repetitive steps and mentored a junior writer
Education
B.A. - communications with emphasis in public relations
U. Southern Indiana
Masters-level study of German and teachers’ professional development
U. Kentucky
Skills
- Cross-Functional Teamwork
- Structured Document Organization
- InDesign
- Technical Writing
- Comprehensive Technical Analysis
- User Documentation Development
- Business Proposal Creation
- Text Refinement Skills
- Interface Usability Evaluation
- Content Design and Planning
- Project Requirements Definition
- Version control
- Custom Template Creation
- Process documentation
- User Guide Maintenance
- System Documentation Creation
- Workflow Analysis
- Documentation management
- Digital Content Curation
- Agile methodology
- Fluent in German
- Scrum Methodology Expertise
- Visual Design Skills
Accomplishments
- Awarded "[Award Name]" in [Year].
Community Service
- Pastoral Council representative, Church, Leadership roles at parish, deanery, and diocesan levels.
- Poll worker, Served on primary and election days in Kentucky.
Languages
German
Professional Working
Interests
Process flows and improvements Storytelling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Writer/ Editor III, Contractor
Chenega Professional and Technical Services
03.2024 - 03.2025
Technical Writer II, Contractor
Chenega Professional and Technical Services
05.2021 - 02.2024
Technical Writer, Contractor
TEKsystems
08.2020 - 10.2020
Technical Writer, Contractor
TEKsystems
06.2019 - 10.2019
Technical Writer, Contractor
TEKsystems
07.2014 - 09.2014
Technical Writer/ Editor/ Principal
Harmonie Technical Communications, LLC
01.2005 - Current
Member, club president, vice-president, other leader roles, district leader
Toastmasters International
02.2004 - Current
Masters-level study of German and teachers’ professional development
U. Kentucky
B.A. - communications with emphasis in public relations
U. Southern Indiana
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