John Iannotta
Auburn,MA
Summary
Dynamic Lumber Sales Associate at Home Depot with a proven track record in project estimation and industry networking. Enhanced customer satisfaction through expert product knowledge and exceptional service, leading to increased sales. Committed to warehouse safety and fostering strong supplier relationships, ensuring optimal inventory management and streamlined operations.
Overview
7
7
years of professional experience
Work History
Lumber Sales Associate
Home Depot
11.2023 - 03.2025
- Processed sales transactions efficiently while maintaining accuracy in cash handling procedures, streamlining checkout experiences for customers.
- Continuously updated product knowledge through training sessions and industry research, becoming a trusted resource for colleagues and customers alike.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Maintained strong relationships with suppliers, negotiating better pricing and lead times for inventory replenishment.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
- Resolved customer complaints and concerns professionally, fostering positive relationships with clients.
- Participated in ongoing safety training initiatives, ensuring adherence to workplace safety protocols while handling heavy materials or machinery.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted customers in determining best-fit products and located desired items in lumber yard.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Organized storage spaces for easy use and error-free inventory tracking.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Overnight Stocker
Walmart
12.2021 - 04.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Maintained neat, organized stockroom free of hazards.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Crew Member
McDonald's
06.2018 - 02.2019
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Harvard H. Ellis Technical High School
Danielson, CT06-2024
Skills
- Warehouse safety
- Industry networking
- Invoice preparation
- Project estimation
Timeline
Lumber Sales Associate
Home Depot
11.2023 - 03.2025
Overnight Stocker
Walmart
12.2021 - 04.2022
Crew Member
McDonald's
06.2018 - 02.2019
High School Diploma -
Harvard H. Ellis Technical High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Sean Lovely Jr.Sean Lovely Jr.
Grounds Crew Member at City of Worcester ParksGrounds Crew Member at City of Worcester Parks