Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens
01.2018 - Current
Oversee entire operations of multi-million dollar business.
Hiring, training, and mentoring new team members.
Managed daily operations to ensure smooth functioning of the store and pharmacy, maintaining a clean, safe environment for customers and employees.
Handled and resolved employee and customer conflicts in a quick and efficient manner.
Maintained proper levels of inventory control. Counts correct on items, shelves fully stocked, outdated procedures executed.
Championed and trained employees on customer experience.- service, product knowledge, solutions.
Managed payroll for 20+ direct reports, scheduling and budget adoption.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Trained and guided team members to maintain high productivity and performance metrics in front end of store and in pharmacy.
Partnered and established strong relationships with vendors to ensure product was in stock for customers and ad promotions and inventory is kept at appropriate level.