Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
39
39
years of professional experience
Work History
Retired
N/a
02.2006 - Current
Company Owner
Home Improvements And Repairs
02.2000 - 04.2006
Observed each employee's strengths and initiated a mentoring program to improve areas of weakness.
Fostered a culture of continuous improvement by encouraging employee feedback and implementing necessary changes for organizational success.
Motivated employees to consistently improve performance through company-wide incentive plans.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Managed [eight] employees by supervising daily tasks.
Store Manager
Nationwide Furniture Warehouse
08.1994 - 06.1999
Managed purchasing, sales, marketing and customer account operations efficiently.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Reported issues to higher management with great detail.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Supervised guests at front counter, answering questions regarding products.
Managed inventory control, cash control, and store opening and closing procedures.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Combat Engineer
United States Army Reserves, E-3
02.1985 - 02.1991
Increased unit proficiency by leading rigorous training exercises in demolitions, mine warfare, and obstacle construction.
Memorized [Area of expertise] policies and led training for company personnel.
Rated job performance for [Number] subordinates providing timely and effective feedback.
Constructed durable bridges, roads, and field fortifications to facilitate troop movements and logistics support.
Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
Upheld [Branch] dress and appearance regulations for professional appearance.
Upheld code of conduct and maintained professionalism in stressful situations.
Worked weekends and long hours in deployed locations to complete [Type] taskings.
Placed explosives and performed mine-sweeping activities on land.
Maintained 100% accountability of assigned equipment worth more than $[Amount].
Constructed and camouflaged infantry positions and equipment to prevent detection.
Conducted ground reconnaissance for roads, bridges and tunnels and reported findings to commander.
Trained in use of tear gas, passive ordnance, and explosives.
Employed, fired and recovered anti-personnel and anti-tank mines.
Enhanced team efficiency by developing and implementing tactical plans for combat engineering tasks.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Education
Master of Arts - Clinical Mental Health Counseling
Southern New Hampshire University
Manchester, NH
09.2025
Bachelor of Arts - Applied Behavioral Science
University of Arizona Global Campus
Chandler, Arizona
03.2023
GED -
Adult Learning Center
Albany, New York
11.1999
Skills
Networking
Quality Assurance
Data Management
Recordkeeping
Critical Thinking
Research
Self-Directed
Conflict Resolution
Analytical Thinking
Organizational Skills
Active Listening
Flexible and Adaptable
Problem Resolution
Calm Under Pressure
Interpersonal Communication
Time Management
Multitasking
Affiliations
National Honor Society
Timeline
Retired
N/a
02.2006 - Current
Company Owner
Home Improvements And Repairs
02.2000 - 04.2006
Store Manager
Nationwide Furniture Warehouse
08.1994 - 06.1999
Combat Engineer
United States Army Reserves, E-3
02.1985 - 02.1991
Master of Arts - Clinical Mental Health Counseling