John Jack J. Ferren

• Area of Concentration - Graduate Level, Classroom, Hybrid, and Online.
• Designed and delivered engaging lectures, assignments, and course materials aligned with department learning objectives, integrating case studies, collateral materials, PowerPoint, text, and video clips to enhance student learning.
• Fostered interaction and discussion through collaborative discussion boards on Canvas, encouraging critical thinking and student engagement.
• Promote student success through accessibility, email, canvas, text, virtual office hours, and in person.
• Collaborate with 40+ faculty members to revise and create new curricula, lesson plans, and assessments.
• Received induction into KDP/Alpha Kappa Phi for exemplary teaching in 2022.

• Assisted in business development and customer service for all branches: Bedford, Burlington, Belmont, and Concord.
• Led cross-functional banking initiatives to improve operational efficiency and client service delivery.
• Directed branch and departmental performance reviews to align execution with strategic goals.
• Developed risk management practices supporting regulatory compliance and sound lending decisions.
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Managed a portfolio of key accounts, ensuring consistent revenue generation and account retention.

• Managed business development and customer service across branches in Reading, North Reading, Andover, Burlington, Wakefield, Wilmington.
• Developed portfolio and customer base from zero to top producer over 41 months while in 'Workout'; expanded role as BDO to SBA specialist in loans and liquidations, including real estate management, site visits, inspections, and appraisals.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Managed territory including Boston, Cambridge, Winchester, Burlington, and Andover branches.
• Directed business development initiatives to expand commercial deposit and lending relationships.
• Cultivated referral networks with local businesses, attorneys, and accountants to generate qualified leads.
• Evaluated client needs and matched banking solutions to support growth, cash management, and credit objectives.
• Strengthened community partnerships to increase brand visibility and client engagement.

• Developed customized sales promotions for site, region, and national levels. Created online stores and supplied commercial printing, promotional products, and wearables.
• Managed national client portfolios, aligning marketing solutions with account goals and contract requirements.
• Coordinated cross-functional teams to execute integrated campaigns and maintain consistent client communication.
• Developed account plans that strengthened retention, renewals, and long-term partnership growth.

• Grew regional business and enhanced branding through sales promotions, sampling programs, and sports/marketing campaigns.
• Directed account strategies to align client goals with promotional campaigns and brand objectives.
• Managed client relationships through clear communication, expectation setting, and issue resolution.
• Coordinated cross-functional teams to deliver integrated marketing and promotional solutions.

• Maximized goal impressions for new product launches through event and guerilla marketing campaigns, enhancing brand visibility and consumer engagement. Generated new business for gasoline and C store sales through local, regional, and national promotions, driving revenue growth and expanding market reach.
• Managed national account relationships, aligning service delivery with client objectives and contract requirements.
• Coordinated cross-functional teams to execute promotional marketing programs and resolve account issues quickly.
• Developed customized account plans supporting revenue growth, retention, and long-term client satisfaction.

• Coordinated creative design, copywriting, public relations, media placement (electronic, print, outdoor, location), sales promotions, and events to enhance brand visibility and engagement.
• Directed company strategy, aligning operations with long-term growth and client priorities.
• Oversaw daily business functions, ensuring consistent execution across teams and departments.
• Developed business relationships, strengthening partnerships and supporting revenue opportunities.

• Honors
• Cum laude
• GPA: 3.70/4.0

• Honors
• Magna cum laude
• GPA: 3.90/4.0

• Honors
• Magna cum laude
• GPA: 3.97/4.0

• Summa cum laude
• 2004 Outstanding Student Honor Society
• GPA: 4.0

Completed coursework for a B.S. Marketing