Experienced Laborer with background working in multiple work settings. Skillfully build temporary structures, mix preparations and cut materials to meet job requirements. Good communication and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Laborer Hand
Lilly sanitation
Garrison, Texas
01.2024 - Current
Laborer Hand
Lilly sanitation
Garrison , TX
01.2024 - Current
Responsible for assisting drivers in executing disposal and recycling services in a safe and timely manner while providing excellent customer service
Assist Back end loader driver
Pick up liter or debris spilled during pick up
Assist driver when reverse in and out of a high traffic area
Helps communicate with dispatch for any pick up sight issues
To Go Host
Applebee's Grill + Bar
Hampton, Virginia
01.2021 - 07.2023
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Processed payments from customers using a POS system.
Ensured compliance with health and safety regulations within the restaurant.
Contributed to team efforts by accomplishing related tasks as needed.
Checked identification for guests who appeared under age 21.
Notified server after seating parties in section to facilitate prompt service.
Assisted other departments when needed such as bussing tables or delivering food orders.
Spoke with patrons to make conversation, answer questions or to respond to complaints.
Developed long-term relationships with customers to increase opportunities for repeat business.
Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Helped service staff handle demand by distributing food and beverages.
Served as point-of-contact for resolving guest complaints or special requests.
Inspected dining and serving areas for cleanliness and proper setup.
Answered phones promptly to record and confirm reservations.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Accepted payments from guests for dine-in and take-out foods.
Managed incoming calls during busy shifts.
Delivery Driver
Uber Eats
Hampton, Virginia
01.2021 - 12.2022
Adhered to all applicable traffic laws while driving delivery vehicle.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Reported delays and accidents to stations using telephones or two-way radios.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Inventory Associate
Car max
Newport News, Virginia
10.2019 - 01.2021
Conducted regular inventory audits to maintain accuracy.
Performed inventory cycle counting and identified discrepancies.
Used vendor knowledge to determine shipping procedures, routes and rates.
Utilized software programs such as Microsoft Dynamics AX 2012 R3 and SAP ERP 6 ECC 7 for managing data entry requirements associated with goods receipting transactions.
Performed physical inventory counts to ensure accuracy of inventory records.
Collaborated with other departments to optimize inventory management strategies.
Processed customer orders according to established guidelines and timelines.
Assisted with special projects such as cycle counting, reorganizing inventory storage areas.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Inspected incoming materials for damage.
Coordinated receipt of incoming materials and verified accuracy of items received.
Inspected and recorded incoming and outgoing orders for count, damage and dates.
Entered information into system to update status reports.
Participated in periodic audits of inventories for compliance purposes.
Logistics Specialist
US Navy
Norfolk, Virginia
10.2015 - 10.2020
Resolved any discrepancies related to product quality or quantity issues upon delivery.
Organized purchase and delivery of materials needed for various contracts.
Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
Directed team activities by establishing task priorities and providing guidance.
Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
Supported development of training materials and technical manuals for new team members.
Conducted inventory checks and resolved discrepancies.