JOHN JAROS
Elgin,IL
Summary
Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 15 years of experience in sales.
Overview
18
18
years of professional experience
Work History
Territory Sales Manager
Cliffside Laboratories
01.2023 - Current
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.
- Increased division profits with strategic territory expansion and acquisition of [Number] new customers
Territory Manager
Helix
03.2022 - 11.2022
- Established beneficial professional networks and partnerships to gain insight support resulting in promoting new business relationships
- Communicated with customers to understand needs and recommend appropriate solutions
- Follow up with customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Provided support for key account development
- Conducted analytics and market intelligence to determine best course of action for team goal
- Efficiently solved complex problems that impacted management
- These included assisting invalidating client interfaces, finding competent phlebotomists for client accounts, help manage employee/client problems and resolutions to those problems, setting up phlebotomy chairs, finding and assisting in rental of draw facilities
- Coached, motivated and developed ~10 sales associates in sales incentives, selling techniques,increasing customer satisfaction ratings, closing business, and retaining clients.
Territory Manager
NTL
08.2021 - 03.2022
- Established beneficial professional networks and partnerships to gain insight support resulting in promoting new business relationships
- Communicated with customers to understand needs and recommend appropriate solutions
- Follow up with customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Provided support for key account development
- Conducted analytics and market intelligence to determine best course of action for team goal
- Efficiently solved complex problems that impacted management
- These included assisting invalidating client interfaces, finding competent phlebotomists for client accounts, help manage employee/client problems and resolutions to those problems, setting up phlebotomy chairs, finding and assisting in rental of draw facilities
- Coached, motivated and developed ~10 sales associates in sales incentives, selling techniques,increasing customer satisfaction ratings, closing business, and retaining clients.
Sales Representative
HealthLab
02.2021 - 08.2021
- Established beneficial professional networks and partnerships to gain insight support resulting in long-term business relationships
- Communicated with customers to understand needs and recommend appropriate solutions
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Cold-called leads and closed hundreds of accounts
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Efficiently solved complex problems that impacted management
- These included assisting invalidating client interfaces, finding competent phlebotomists for client accounts, help manage employee/client problems and resolutions to those problems, setting up phlebotomy chairs, finding and assisting in rental of draw facilities
- Coached new sales associates in sales incentives, selling techniques, increasing customer satisfaction ratings, closing business, and retaining clients.
Sales Representative
Bridge Diagnostics Inc
09.2020 - 02.2021
- Devised and implemented lab strategies for filling market gaps and driving consistent sales
- Set up and help run three Covid Testing Facilities
- Help grow the Covid 19 business in the Midwest to $25 million in 6 months
- Assisted in Covid sample collection
Sales Representative
HealthLab
07.2005 - 09.2020
- Established beneficial professional networks and partnerships to gain insight support resulting inlong-term business relationships
- Exceeded the sales goal of 1.6 million 13 out of the 15 years at HealthLab to increase revenue
- Number one sales representative 2008 and 2018
- Assisted in managing that book of 28 million dollars of business on an annual basis
- Communicated with customers to understand needs and recommend appropriate solutions
- Reached out to customers after completed sales to evaluate satisfaction and determineimmediate service requirements
- Cold-called leads and closed hundreds of accounts over 15 years at HealthLab
- Met with existing customers and prospects to discuss business needs and recommend optimalsolutions
- Earned National Lab Sales Excellence Award in 2018 while facilitating business through newprograms and initiatives
- Efficiently solved complex problems that impacted management
- These included assisting invalidating client interfaces, finding competent phlebotomists for client accounts, help manage employee/client problems and resolutions to those problems, setting up phlebotomy chairs, finding and assisting in rental of draw facilities
- Coached at least 14 sales associates in sales incentives, selling techniques, increasing customer satisfaction ratings, closing business, and retaining clients
- Built strong rapport with clients by understanding needs and clearly explaining Healthlab's service with a 95% retention rate over 15 years
Education
Bachelor of Arts - History
DePaul University
Chicago, ILSkills
- Lead prospecting
- Account servicing
- Service Agreements
- Sales Closing
- Revenue Generation
- Strategic Planning
- Customer service
- Retention strategies
- Sales expertise
- Sales closing
- Contract Negotiation
- Sales Strategies
- Business Development
- Product and service sales
- Territory Management
Timeline
Territory Sales Manager
Cliffside Laboratories
01.2023 - Current
Territory Manager
Helix
03.2022 - 11.2022
Territory Manager
NTL
08.2021 - 03.2022
Sales Representative
HealthLab
02.2021 - 08.2021
Sales Representative
Bridge Diagnostics Inc
09.2020 - 02.2021
Sales Representative
HealthLab
07.2005 - 09.2020
Bachelor of Arts - History
DePaul University
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