Summary
Overview
Work History
Education
Skills
COMPETENCIES
Timeline
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John Jason Clark

Bowling Green,KY

Summary

Focused, dynamic operations planning professional with experience developing innovative and scalable business processes to meet challenging requirements; a proven, successful, and creative project leader able to drive results by executing detailed project plans, while deconstructing functional silos keeping the big picture in focus.

Overview

22
22
years of professional experience

Work History

Business Solutions Analyst

Genesco
10.2019 - 11.2023
  • Product Owner - ERP Business Transformation Project
  • Managing project resources from software vendors and implementation partners.
  • Creating detailed project plans
  • Creating and implementation change management strategies.
  • Leading training sessions and User acceptance testing
  • Leading steering team meetings with c-suite management teams
  • Driving creation of standard operating procedures for all functional areas
  • System Owner – DESL Product Lifecycle Management
  • Leading interface upgrade to current spec
  • Delivered functional enhancements.
  • Worked with business power users to create a shared support model.
  • System Owner – Proship shipping system
  • Helped design cutover processes for the initial go-live implementation.
  • Lead post go-live stabilization effort.
  • Helped design cutover processes for the initial go-live implementation.

Senior Functional Analyst

Fruit of the Loom
01.2013 - 10.2019
  • Streamlined business processes for increased efficiency through comprehensive functional analysis.
  • Collaborated with developers to ensure seamless integration between systems and enhanced functionality.
  • Mentored junior analysts, fostering professional growth and development within the team.
  • Facilitated smooth transitions during software upgrades by providing guidance to stakeholders throughout the process.
  • Conducted gap analyses to identify areas requiring improvement or additional capabilities within existing systems.
  • Served as a liaison between technical teams and business stakeholders, fostering effective communication.
  • Maintained up-to-date knowledge of industry trends, incorporating innovative ideas into work processes.
  • Played an integral role in change management initiatives by supporting end-users through training and documentation updates.
  • Led training sessions for end users, promoting adoption of new systems and features.
  • Provided expert-level support for end users, addressing concerns and troubleshooting complex problems.
  • Managed project timelines efficiently, ensuring timely completion and delivery of milestones.
  • Optimized workflows by evaluating current practices and recommending process improvements.
  • Contributed to successful system implementations through diligent planning and execution.
  • Delivered exceptional results under tight deadlines by effectively prioritizing tasks and managing resources.
  • Evaluated vendor proposals for software enhancements, guiding informed decisionmaking.
  • Conducted thorough testing to identify and resolve system issues, maintaining high-quality deliverables.
  • Enhanced system functionality by identifying and analyzing user requirements.
  • Collaborated with cross-functional teams to implement effective solutions, improving overall performance.
  • Developed detailed functional specifications documents, ensuring clear communication of project requirements.
  • Championed best practices in functional analysis, promoting a culture of continuous improvement.
  • Met with clients to understand business requirements, perform gap analysis and translate technical requirements.
  • Assembled and participated in requirement-gathering sessions to define and document functional specs, configurations, enhancements and custom reports.
  • Reviewed and tested plans and criteria to meet functional and technical requirements.
  • Configured HCM system with focus on time, benefits and organizational management.
  • Examined source data to issue recommendations for change.
  • Reviewed test plans and validated BI reports according to organizational expectations.
  • Drafted maps, data dictionaries, user manuals and spec listings to provide foundational resources.
  • Handled and troubleshot SQL and database environments, identifying gaps and problem areas.
  • Validated business intelligence reports within test environment to troubleshoot production issues.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
  • Offered input for complex documents to support client-ready final versions.
  • Re-engineered existing computer systems to promote ease-of-use and improve system security.

Outdoor Living Project Manager

Eagle Industries LLC
02.2003 - 03.2013
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
  • Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
  • Achieved significant improvements in project quality by establishing rigorous quality control processes.
  • Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Streamlined project initiation processes, enabling quicker transition from planning to execution.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
  • Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
  • Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Facilitated workshops to collect project requirements and user feedback.

Education

Associate of Science - Computer And Information Sciences

Kentucky Advanced Technical Institute
Bowling Green, KY
05-2002

Skills

  • Project Management: Lead cross-functional teams to establish project milestones, identifying necessary resources, creating detailed project plans and enforcing adherence to defined plans driving implementation of enterprise systems from a vision to a tangible result
  • Implemented an enterprise system to consolidate planning of internal manufacturing and turnkey operations to a common architecture resulting in a multi-million-dollar annual savings on legacy system maintenance and increased operational efficiencies
  • Coordination of local and offshore efforts for a complex business intelligence tool implementation Modeling and refining business solutions and automating complex reports resulting in expedited analysis and execution
  • Lead multi-phase techno/functional upgrade of planning system and business intelligence tool Coordinated subsidiary system upgrades from infrastructure architecture to functional process design (operating systems, database migrations and applications) to support new system capabilities
  • Techno/Functional Analysis: Led multi-department working groups to identify business requirements, create process flows and perform gap analysis and creating business solutions solving mission critical requirements Strong technical background and effective communication skills expedited the IT governance committee’s acceptance of complex technical specifications, reducing the average project deliverable timeframe from 1 month to 1 week This technical acumen facilitated IT vendor relationships allowing for quick resolution of post-go-live technical issues
  • Relationship Management: Worked to build interpersonal relationships with business stakeholders Earned trust of others has enabled me to drive process design discussions and reach agreements as a team, creating consensus and reducing significant design changes as the project progressed This trust was essential in influencing adoption of new business strategies, facilitate business process improvements and drive user acceptance during system implementation of each business unit
  • Business Process Improvement: Committed to drive continuous process improvement Developed process design strategy to reduce the single cycle run time of the Proship planning system from 32 hours to 4 hours, removing a major roadblock to hit our go-live date Improved customer order visibility and inventory position updates by developing a 24X7 global order promising strategy that increased frequency of systematic distribution center inventory position updates from end of day to multiple times daily
  • Technical Proficiency: Experience in Supply Chain Management, Enterprise Application and Enterprise Transformation projects across industries Oracle EBS ERP – SCM (ASCP, Procurement, Inventory, INV, MRP, APCC) Microsoft Word, Excel, PowerPoint, Access, Visio HP Quality Center for use cases and testing SDLC IT Governance Agile/Kanban methodologies Jira PL/SQL Bash Scripting Linux
  • Business process improvement
  • User acceptance testing
  • Software development life cycle
  • Business intelligence tools
  • Requirements gathering
  • Process mapping
  • Stakeholder management
  • Enterprise resource planning
  • Cross-functional coordination
  • Software implementation
  • PoC demonstration
  • Support response coordination
  • Continuous improvement
  • Business analysis
  • Project planning
  • Data analytics
  • Enterprise architecture
  • Agile development
  • Business process reengineering
  • SharePoint
  • Product evangelism
  • Teamwork and collaboration
  • Problem-solving
  • Customer relationship management (CRM)
  • SDLC
  • Critical thinking
  • Excellent communication
  • Reliability
  • Team leadership
  • Active listening
  • Decision-making
  • Analytical thinking
  • Risk assessment
  • Complex Problem-solving

COMPETENCIES

  • Leadership - Process Excellence - Strategic Direction Aligned to Corporate Vision - Focus on Customer Service
  • Integrity - Business Process Design - Passion to Exceed Expectations - Change Management
  • Effective Communication - Time Management – Aspiration to Impact Organization

Timeline

Business Solutions Analyst

Genesco
10.2019 - 11.2023

Senior Functional Analyst

Fruit of the Loom
01.2013 - 10.2019

Outdoor Living Project Manager

Eagle Industries LLC
02.2003 - 03.2013

Associate of Science - Computer And Information Sciences

Kentucky Advanced Technical Institute

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John Jason Clark