John Jefferson
Seattle,WA
Summary
Driven by a results-focused approach, I leveraged my expertise in emergency response and team leadership at The 5 Point to enhance security measures and foster a collaborative work environment. My background in tactical operations and effective communication significantly improved operational efficiency and safety, showcasing my ability to adapt and excel in dynamic settings. High-performing Security Forces Member skilled in conducting risk assessments, implementing safety protocols and de-escalating potentially dangerous situations. Sharp professional with proactive approach to emergencies.
Overview
21
21
years of professional experience
Work History
Security Forces Member
The 5 Point
Seattle, WA
06.2019 - 03.2020
- Identified and reported suspicious activity to prevent security incidents.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Patrolled grounds to monitor status and safety of premises.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Checked Identification on patrons.
- Maintained a safe environment and removed any patron(s) violating thr rules.
- Kept any drunk or unruly people from entering.
Managment & Program Analyst
Department of the Army Civilian
JBLM, WA
07.2005 - 08.2013
- Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Trained team members on new software tools, improving overall productivity and efficiency.
Heavy Mobile Equipment Mechanic
Army
JBLM, WA
07.2001 - 11.2006
- Communicated effectively with clients regarding their equipment needs, fostering strong relationships built on trust and accountability.
- Streamlined workflow processes by implementing innovative solutions within the workshop area for increased efficiency.
- Established a reputation for high-quality workmanship and attention to detail, resulting in repeat business from satisfied clients.
- Maintained accurate records of completed work orders, providing clear documentation for future reference or audits.
Sales Associate
Target
San Dimas, CA
08.1999 - 06.2001
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Team Lead for the Garden Center.
- Back Stock Room experience as well.
Education
Associates - Business Administration
American Intercontinental College
Chandler09.2009
Skills
Emergency Response
Force Protection
Protective services
Combat training
Self-defense training
Military operations
Tactical Operations
Vehicle inspections
Security Equipment Operation
Defensive Tactics
Perimeter security
Crowd Control
Crime Prevention
Access Control
Traffic Management
Hazardous Materials Handling
Weapons Maintenance
Interagency Coordination
Critical Thinking
Team Leadership
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Multitasking Abilities
Multitasking
Reliability
Excellent Communication
Organizational Skills
Team Collaboration
Active Listening
Effective Communication
Adaptability and Flexibility
Decision-Making
Relationship Building
Team building
Task Prioritization
Self Motivation
Interpersonal Skills
Analytical Thinking
Goal Setting
Professionalism
Interpersonal Communication
Time management abilities
Continuous Improvement
Adaptability
Written Communication
Professional Demeanor
Problem-solving aptitude
Cross-Functional Collaboration
Analytical Skills
Accomplishments
As a Management & Program Analyst on Joint Base Lewis McChord I successfully managed multiple programs simultaneously to include leading & teaching the Customer Service with a Smile program based on the Disney Corporations customer service program, while also managing the Interactive Customer Evaluation (ICE) program which gave soldiers airmen, & their family members a resource to provide complaints about services received on base and to provide recommendations for improvement. I was responsible for collecting, reading, collating, summarizing, briefing leadership weekly with my recommendations, & following up with each submission to ensure the whoever submitted physical or digital card was contacted & informed about the outcome of their submission.
Additionally, I played a pivitol role in managing the process for creating the Memorandum of Agreement & Memorandum of Understanding (MOA & MOU) between the Department of the Army & Department of the Airforce to ensure a smooth transition to the joint basing initiative mandated by the U.S. Pentagon's BRAC 2005 proposal to take 26 military branch infrastructures & commingle & downsize to 13 infrastructures to manage the same amount of personnel, equipment, & family members quality of life & servicability.
Motorcycle Riding, Pickleball, Skateboarding, Bicycle Riding, Dancing, Repairing Car & Trucks
Hobbies I Love to do.
Timeline
Security Forces Member
The 5 Point
06.2019 - 03.2020
Managment & Program Analyst
Department of the Army Civilian
07.2005 - 08.2013
Heavy Mobile Equipment Mechanic
Army
07.2001 - 11.2006
Sales Associate
Target
08.1999 - 06.2001
Associates - Business Administration
American Intercontinental College