Summary
Overview
Work History
Education
Interests
Accomplishments
Timeline
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JOHN JESKA

Team Lead Supervisor
PORTLAND,OR

Summary

Compassionate and dedicated Team Lead Supervisor with over three years of experience serving the houseless community at Do Good Multnomah. Specialize in staff supervision, program coordination, case management, and participant advocacy to drive impactful initiatives. Unique lived experience in recovery foster empathy, connection and trust with participants while effectively mentoring staff and strengthening community partnerships. As a Certified Peer Wellness Specialist (PWS) , possesses a strong foundation in trauma-informed care, program management, and housing navigation to support a holistic approach to service delivery. Committed to empowering individuals and creating sustainable solutions that uplift the community through innovative strategies and collaborative efforts. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

3
3
years of professional experience

Work History

Team Lead Supervisor

Do Good Multnomah-BHRC
Portland, Oregon
05.2024 - Current
  • Lead daily shelter operations, including staff scheduling, group facilitation, timecard management, and coverage coordination.
  • Conduct intakes and oversee specialized 48-hour E-bed program, averaging 15+ intakes monthly.
  • Mentor and train staff, review case management notes for quality , and provide feedback.
  • Support crisis situation by de-escalating participants interactions and assisting with caseloads.
  • Maintain strong community partnerships with Project Respond, MHAAO Outreach, Diversion programs and recovery centers.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Peer Wellness Specialist

Do Good Multnomah-BHRC
Portland , Oregon
04.2024 - 05.2024
  • Delivered peer-based, non-clinical support by drawing on lived experience with recovery challenges to foster trust and empowerment.
  • Provided participant-centered support through goal development, emotional encouragement, and coordination with community resources.
  • Advocated for participants by helping them navigate healthcare, housing and social service systems.
  • Maintained accurate documentation of participant progress and services provided in compliance with program standards.
  • Supported crisis de-escalation with empathy and trauma-informed practices.
  • Provided education and shared recovery strategies to reduce stigma and empower participants.

Case Manager

Do Good Multnomah-BHRC
Portland, Oregon
04.2023 - 04.2024
  • Managed caseload of participants with weekly check-ins
  • Assisted participants in navigating public benefits systems (SNAP, SSI/SSDI).
  • Conducted intake assessments to determine participant needs, eligibility, and appropriate program placement.
  • Developed and monitored individualized service plans focusing on housing stability, mental health, employment and wellness goals.

Case Manager

Do Good Multnomah-Barbur
Portland, Oregon
01.2023 - 04.2023
  • Managed caseload of participants with weekly check-ins and intake assessments.
  • Assisted with IDs, Social Security cards, and other benefits.
  • Maintained case notes and program records in CaseWorthy.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.

Case Manager

Do Good Multnomah – Roseway
Portland , Oregon
08.2022 - 01.2023
  • Conducted weekly check-ins with participants to provide ongoing case management and support.
  • Provided crisis support and addressed participant needs as they arose during their time in the program.
  • Assisted with shelter operations, including managing the lobby, kitchen and desk area, answering front desk phone calls.
  • Collaborated with team members to ensure participants received timely assistance and comprehensive support.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Day Time On-Call

Do Good Multnomah
Portland, Oregon
05.2022 - 08.2022
  • Assisted in maintaining a clean and safe living environment for participants by organizing and cleaning common areas.
  • Distributed food, clothing, and essential supplies to meet participants immediate needs.
  • Built rapport with participants through consistent interaction, trust-building, and supportive communication.
  • Made myself approachable and available to participants for moral support, active listening, and companionship during times of need.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Education

GED -

Lord High School
Woodburn, OR
01.1990

Interests

Personal Interests & Community Involvement:

  • Passionate about collecting coins and sports cards, demonstrating a keen eye for detail and a commitment to personal growth and learning
  • Skilled in computer maintenance and repair, with a strong aptitude for troubleshooting and problem-solving on the side
  • Actively engaged in the recovery community, offering support during crises, assisting individuals in accessing treatment and detox services, and facilitating attendance at NA/AA meetings
  • Enthusiastic about outdoor activities such as camping, fishing, and exploring nature, which fosters a strong sense of resilience and appreciation for work-life balance
  • A dedicated pet owner, finding joy and companionship in caring for my cat

Accomplishments

  • Staff Supervision & Mentorship
  • Program & Shelter Operations
  • Case Management & Participant Advocacy
  • Community Resource Coordination
  • intake & Assessment (E-bed & Shelter) Training & Performance Reviews
  • Crisis Response & De-escalation
  • HMIS, CaseWorthy, Humanity, Paychex
  • Hiring & Onboarding
  • Trauma- Informed & Recovery-Oriented Support
  • Operations Management
  • Performance Monitoring
  • Coaching & Mentoring
  • Team Check-ins
  • Staff Scheduling
  • Overseeing daily activities
  • Team Building
  • Teamwork and collaboration
  • Team Supervision
  • Decision-making

Timeline

Team Lead Supervisor

Do Good Multnomah-BHRC
05.2024 - Current

Peer Wellness Specialist

Do Good Multnomah-BHRC
04.2024 - 05.2024

Case Manager

Do Good Multnomah-BHRC
04.2023 - 04.2024

Case Manager

Do Good Multnomah-Barbur
01.2023 - 04.2023

Case Manager

Do Good Multnomah – Roseway
08.2022 - 01.2023

Day Time On-Call

Do Good Multnomah
05.2022 - 08.2022

GED -

Lord High School

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