Summary
Overview
Work History
Education
Skills
Interests
Timeline
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John Jester

Houston,TX

Summary

Dynamic professional with a proven track record at Ferguson Enterprises LLC and Wells Plumbing and Heating Supply, excelling in branch management and sales strategy implementation. Known for a friendly demeanor and exceptional customer service, I effectively drive team collaboration and adapt to challenges. Proficient in financial management and QuickBooks, I consistently exceed performance targets.


Overview

14
14
years of professional experience

Work History

Counter Lead

Wells Plumbing, Heating & Air
08.2024 - 08.2025
  • Leading the sales counter in sales, ideas, customer services, and branch ideas to drive more sales.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.

Branch Manager

Ferguson Enterprises LLC
02.2017 - 08.2024
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.

Sales Liaison

Jester And Jester
01.2012 - 01.2021
  • Accounting inputting/Quickbooks. Implementing sales returns by bracketing the type of expense.
  • Payroll and delivering customer payroll checks to branches.
  • Kept detailed records of daily activities through online customer database.

Education

Bachelor of Science - Criminal Justice

Sam Houston State University
Huntsville, TX
05-2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Flexible and adaptable
  • Dependable and responsible
  • Calm under pressure

Interests

  • Avid Reader
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Music
  • Watching Movies and TV Shows
  • Playing Sports

Timeline

Counter Lead

Wells Plumbing, Heating & Air
08.2024 - 08.2025

Branch Manager

Ferguson Enterprises LLC
02.2017 - 08.2024

Sales Liaison

Jester And Jester
01.2012 - 01.2021

Bachelor of Science - Criminal Justice

Sam Houston State University