John jimenez
Albuquerque, NM, US,NM
Summary
Dedicated professional with a proven track record in animal care and customer service, exemplified during tenure at the City Of Albuquerque Animal Welfare Department. Expert in animal nutrition management and maintaining high cleanliness standards, I excel in reliability and fostering positive relationships. Achieved significant improvements in animal welfare and customer satisfaction, demonstrating a commitment to excellence and professionalism.
Overview
14
14
years of professional experience
Work History
Animal Caretaker
City Of Albuquerque Animal Welfare Department
03.2020 - 03.2021
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
Land Fill Attendant
City of Albuquerque
02.2012 - 01.2018
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Solved guest inquiries and issues promptly, ensuring their satisfaction with our services.
- Monitored guest facilities for cleanliness and functionality, addressing any issues promptly to maintain high standards.
- Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
Cashier
City of Albuquerque
01.2010 - 02.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Le Clenier Cleaner
01.2007 - 03.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
West Mesa High
Albuquerque, NM06-1973
Skills
- Pet handling
- Basic maintenance
- Exercising and playing
- Vaccine administration
- Animal nutrition management
- Enclosure maintenance
- Kennel disinfection
- Reliability
- Professionalism
- Feeding
Timeline
Animal Caretaker
City Of Albuquerque Animal Welfare Department
03.2020 - 03.2021
Land Fill Attendant
City of Albuquerque
02.2012 - 01.2018
Cashier
City of Albuquerque
01.2010 - 02.2012
Cashier
Le Clenier Cleaner
01.2007 - 03.2010
High School Diploma -
West Mesa High
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