Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Jimenez

San Antonio

Summary

Dynamic retail professional with extensive experience at ARAMARK Sports and Entertainment, excelling in stock management and customer service. Proven track record in training and mentoring teams to enhance performance and efficiency. Adept at implementing effective retail operations, fostering collaboration, and achieving sales targets through strategic inventory control.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

15
15
years of professional experience

Work History

Retail Store Manager

ARAMARK Sports and Entertainment
09.2022 - 05.2025
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer and client needs.
  • Submitted orders for new inventory.
  • Completed routine store inventories.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Approved regular payroll submissions for employees.
  • Assisted with hiring, training and mentoring new staff members.

Retail Supervisor

ARAMARK Sports and Entertainment
08.2020 - 09.2022
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Retail Sales Associate

ARAMARK Sports and Entertainment
05.2019 - 08.2020
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Performed cash and card transactions to complete customer purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Customer Service Representative

Valero
11.2016 - 01.2019
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Assistant Store Manager

Spirit
08.2010 - 11.2018
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Education

John Marshall High School
San Antonio, TX

Skills

  • Stock management
  • Retail employee training
  • Customer service
  • Hiring and training
  • Reporting
  • Retail operations
  • Point of sale systems
  • Cash handling accuracy
  • Customer engagement
  • Stock replenishment

Timeline

Retail Store Manager

ARAMARK Sports and Entertainment
09.2022 - 05.2025

Retail Supervisor

ARAMARK Sports and Entertainment
08.2020 - 09.2022

Retail Sales Associate

ARAMARK Sports and Entertainment
05.2019 - 08.2020

Customer Service Representative

Valero
11.2016 - 01.2019

Assistant Store Manager

Spirit
08.2010 - 11.2018

John Marshall High School

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