John Jobe
Ceredo
Summary
Dynamic Program Support Assistant at the Department of Veterans Affairs, skilled in office administration and effective communication. Successfully coordinated logistics for events, enhancing workflow efficiency. Proven ability in document management and patient care, fostering collaboration across multidisciplinary teams to achieve positive outcomes. Committed to delivering high-quality service while ensuring safety and compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Support Assistant
Department of Veterans Affairs
06.2024 - Current
- Performed clerical organization, answered phones and filed documentation for Administrative Officer/ACOS.
- Coordinated logistics for meetings, events, and trainings, resulting in seamless execution and positive outcomes.
- Served as Primary Time Keeper for Ambulatory Care and maintained detailed records for auditing purposes.
- Completed work orders/supply orders for Ambulatory Care, Women's Health Clinic, and all CBOC's apart of our facility.
- Managed and maintained the Provider Coverage Master Schedule by cross referencing with VATAS, email, and Team's to coordinate patient care, meetings, trainings, and upcoming events.
- Created and maintained detailed Meeting Minutes for Staff/Committee meetings in a timely manner.
- Assisted Administrative Officer with compiling data, formulating training materials and/or information packets, and creating/disseminating documents pertaining to Primary Care to ensure timely work flow management.
- Served as liaison for Ambulatory care concerning the PATS-R reporting system to resolve patient concerns pertaining to the service.
- Coordinated between services including but not limited to: HBPC, Emergency Department, Geriatric Services, Travel Department, Engineering, OIT, etc. to complete tasks, plan staff trainings, manage projects, etc.
Certified Nursing Assistant
Department of Veterans Affairs
05.2019 - 06.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
- Monitored patient telemetry to identify abnormal rhythms and notify healthcare team promptly.
- Collaborated with physicians to implement appropriate interventions based on real-time telemetry data, contributing to improved patient outcomes.
- Ensured accurate record-keeping for all monitored patients, facilitating timely interventions when necessary and promoting effective communication among healthcare team members.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
Certified Nursing Assistant
Huntington Health & Rehabilitation
11.2018 - 04.2019
- Maintained cleanliness of patient rooms and common areas, promoting hygiene standards.
- Collaborated with healthcare team to implement individualized care plans effectively.
- Documented patient progress and communicated updates during shift handovers.
- Supported mobility of patients through safe transfer techniques and assistive devices.
- Educated patients and families on health management and wellness practices.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Patient Care Technician
Mildred Mitchell Bateman Hospital
10.2017 - 10.2018
- Monitored patient vital signs and reported changes to nursing staff.
- Documented patient information accurately in electronic health records systems.
- Coordinated with multidisciplinary teams to enhance patient care delivery.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Monitored patient behavior and mental health status to ensure safety and compliance with care plans.
- Conducted therapeutic activities that promoted social skills, emotional regulation, and overall well-being among patients.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
General Foreman
Advanced Industrial Services Inc.
12.2013 - 07.2017
- Led crew in executing safety protocols, ensuring compliance with industry regulations.
- Conducted regular inspections of equipment and materials, maintaining high quality assurance levels.
- Trained and mentored team members on safe abatement techniques and best practices.
- Facilitated communication between management and field teams, resolving issues promptly to maintain progress.
- Led incident investigations, identifying root causes and recommending corrective actions.
- Complied with environmental laws and regulations concerning asbestos and hazardous waste removal.
- Secured and contained asbestos and hazardous materials for transport.
- Educated bystanders and coworkers on short- and long-term hazards of asbestos.
- Oversaw procurement activities related to equipment purchases or rentals, ensuring timely availability of necessary resources for successful project completion.
- Exceeded project goals by consistently delivering high-quality work within budget constraints and tight deadlines.
Education
High School Diploma -
Fairland High School
Proctorville, OH05-2012
Skills
- Customer service
- Office administration
- Document management
- De-escalation techniques
- Patient care
- Safety precautions
- Electronic charting
- Technical support
- Health and safety training
- Problem-solving abilities
- Multitasking
- Team collaboration
- Active listening
- Effective communication
Certification
Administrative Training Course - Completed at the Huntington VAMC
Timeline
Program Support Assistant
Department of Veterans Affairs
06.2024 - Current
Certified Nursing Assistant
Department of Veterans Affairs
05.2019 - 06.2024
Certified Nursing Assistant
Huntington Health & Rehabilitation
11.2018 - 04.2019
Patient Care Technician
Mildred Mitchell Bateman Hospital
10.2017 - 10.2018
General Foreman
Advanced Industrial Services Inc.
12.2013 - 07.2017
High School Diploma -
Fairland High School