John Jones
Scottsdale ,AZ
Summary
Skilled Maintenance Technician with a proven track record at Walmart, showcasing exceptional problem-solving abilities and safety awareness. Demonstrated success in enhancing maintenance processes and team training, underpinned by strong organizational skills and physical stamina. Achieved significant improvements in equipment functionality and workplace safety, leveraging both technical knowledge and collaborative teamwork.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
11
11
years of professional experience
Work History
Maintenance Technician
Walmart
05.2024 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Safely and effectively handled wide range of cleaning products and solutions.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Positively engaged with customers and maintained professional appearance as company representative.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Developed and implemented strategies to improve maintenance processes.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Kept work areas neat, clean and free from debris.
- Supervised and trained new staff in performing census.
- Stocked designated items on shelves, end caps and displays.
- Worked with customers to pack items according to specific desires and requirements.
- Managed timely and effective replacement of damaged or missing products.
- Greeted customers and directed to requested products.
- Maintained store assets with effective loss prevention strategies.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Updated merchandise pricing to match new values and special promotional rates.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Interacted with guests in friendly and knowledgeable way.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Stocked shelves to match planogram images and instructions.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Transported merchandise pallets to move in warehouse.
Cook
Waffle House
02.2015 - 01.2018
- Help prepare and cook to order entrees such as breakfast;lunch and dinner per customer request.
- Replenish garnishes, raw foods, and other ingredients for serving lines
- Put away daily deliveries of food ingredients
- Maintain high standards of sanitization and cleanliness per OSHA guidelines and procedures
- Incorporated customers’ dietary restrictions with menu options as needed
- Monitored inventory and condition of cooking equipment and utensils
- Check deliveries for accuracy, and put away daily food orders
- Completed daily temperature logs of refrigerators and cleaners
- Finished Waffles with customers’ chosen toppings
- Uphold high standards of cleanliness, and take precautions to avoid cross-contaminating food items
- Maintain and troubleshoot kitchen utensils and equipment as needed
- Provided on-the-job training to new hires to increase their practical skills and culinary knowledge
- Built and maintained up-to-date knowledge of Waffle House menu
- Used efficient chopping and trimming methods to reduce waste
- Package, label, and store ingredients in the correct areas, checking dates regularly and disposing of any items as needed
- Put away daily deliveries, following strict health safety standards
Warehouse/Retail
Goodwill
09.2013 - 06.2014
- Efficiently managed inventory in a fast-paced warehouse environment, ensuring accurate stock levels and timely replenishment of products
- Provided exceptional customer service in a retail setting, assisting customers with product inquiries, purchases, and returns
- Collaborated with team members to fulfill online orders, picking and packing items with precision and meeting strict shipping deadlines
- Conducted regular quality checks on incoming and outgoing merchandise, identifying and addressing any discrepancies or damages
Education
Currently in school - Currently enrolled in online classes for general studies.
Hamilton High-School
Chandler,Arizona 05-2017
Skills
- Organization : Ability to arrange items efficiently for easy access and retrieval
- Attention to Detail: Ensuring accuracy in inventory counts and product placement
- Physical Stamina: Ability to lift and move heavy boxes or packages for extended periods
- Teamwork: Collaborating with colleagues to fulfill orders or restock shelves
- Time Management: prioritizing task to meet deadlines and keep operations moving smoothly
- Communication: Clear communication with supervisors and team members regarding inventory levels and any issues that arise
- Safety Awareness: Adherence to safety protocols to prevent accidents and maintain a safe work environment
- Problem Solving: Ability to quickly resolve inventory discrepancies or logistical challenges
- Computer Skills: Willing to learn Basic knowledge of inventory management software or systems for tracking and updating stock level
Languages
English
Advanced (C1)
Interests
I enjoy reading books and learning about computer and the technology that is being developed
Timeline
Maintenance Technician
Walmart
05.2024 - Current
Cook
Waffle House
02.2015 - 01.2018
Warehouse/Retail
Goodwill
09.2013 - 06.2014
Currently in school - Currently enrolled in online classes for general studies.
Hamilton High-School