John J. Ritchotte
Wallingford
Summary
Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
2023
2023
years of professional experience
Work History
Dispatcher/Supervisor
Lily Transportation WF Cheshire
- Trip preparation, planning, and dispatching for daily planned loads to ensure on time cost-effective deliveries to the customer and completion of all daily reports
- Monitor remaining loads still in progress to alert for any delays and make changes if needed
- Assign tractors to driver - based on the daily plan
- Identify future tractor/equipment needs to complete planned loads
- Check drivers’ daily compliance:
- Verify possession of up to date driving credentials
- Inspect uniforms for proper PPE and proper representation
- Check log compliance and HOS
- Ensure the driver is healthy, well rested and fit for the run
- Prepare completed loads for dispatch:
- Enter completed load, tractor, and driver information into TMW and Mcleod
- Print load sheets to pair with BOLs for each stop
- Update BOLs with final pallet counts, trailer number and seal numbers
- Print the necessary directions and documents for the assigned driver to complete the run
- Assemble all documents into the drivers’ trip folder
- Monitor loads in progress
- Notify delivery locations of driver departure, providing Eta's and load information for each stop
- Identify any potential or active delays to inform the driver or delivery location of any changes or disruptions to projected ETA
- Enter times, delays, or disruptions reflective of drivers progress towards completion of run in TMW/Mcleod
- Update stores with projected drive times between stops upon completion of preceding stop
- Identify returning drivers for second runs
- Enter customer invoice and driver's pay settlements
- Manage incoming calls
- Answer customer questions/provide updates
- Assist drivers with issues and record any accident or breakdown reports
- Help navigate drivers who get lost or in need of alternative routes
- Work with the customer to accommodate overflow stops/communicate run changes
- Collect and record necessary run data
Owner/Operating Manager
Foundation Rx Meriden
05.2017 - 02.2023
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Logistics Specialist
Amazon
03.2022 - 05.2022
- Monitor available freight for dispatching, ensure all freight dispatches are on time to meet service hours of USPS to meet customers’ delivery needs
- Oversite and assistance within the following teams:
- Planner:
- Monitor ongoing sort progression
- Plan/create routes accordingly to reach completion during dispatch waves
- Communicate with carriers to ensure all contracted blocks are accounted for
- All load board freight gets picked up in time to make service
- Provide ship clerks with planned pallet counts per truck
- Meet load utilization standards
- Ship Clerks: Outbound Lane Leads
- Monitor outbound lanes to ensure proper staging of freight
- Close and prepare all needed freight to meet the planned volume to dispatch per load
- Work alongside drivers to ensure all planned volume is loaded, scanned and departed on time
- Notify the planner of any changes that may need to be made to the plan as they arise
- Checks: Point of contact for drivers
- Monitor the status of drivers scheduled to ensure on-time arrival, calling drivers
- Or carriers as needed for updates or barriers
- Identify needs for recovery drivers
- Check drivers in upon arrival
- Provide trip sheets to drivers
- Support planner in planning role
Process Assistant
Amazon
12.2020 - 02.2022
- Role includes various departments based on experience and training
- Responsibilities consistent throughout all roles
- Maintain area readiness to ensure safe and productive conditions
- Ensure all associates are utilizing proper PPE and following all SOP’s
- Provide progress updates to sort area managers
- Train and develop associates
- Shift labor to accommodate sort conditions to meet or exceed benchmark standards
- Alert Sort Area Manager to any changes necessary to meet all deadlines
- Address any misconduct and escalate to management if necessary
- Monitor presence, role compliance and productivity of all associates
- Respond to any call to action from Sort Area Manager, HR Upper Management
- Improve department processes within SOP guidelines
- Collaborate with all departments to ensure sort goals are met or exceeded
- Monitor Manual sort lanes:70% of total sort volume30-50 associates across8 lanes
- Work with other Manual sort process assistants (2-3) to maintain consistency at all lanes
- Maintain pallet quality and lane volume to meet safety audit requirements
- Monitor scan rates to complete sort in the allotted time
- Small sort:50-60% of total sort duration,30% of total sort volume,17-27 associates
- Monitor incoming gaylords, induction and sort/scan rates to ensure consistent flows
- Close the department in the allotted sort times
- Problem Resolution:4-12 associates
- Staff based on business needs for package repairs, discard/reships, redirects and spills
- Adapt process to changing needs of sort conditions
- Report all missing/suspected theft items to Operations Manager LP and assist in attaining all information necessary for investigation
- Inbound:10-14 associates
- Manage and prioritize incoming freight to be unloaded and sorted within scheduled sort time and ensure all critical pull times are met and departed
- Monitor freight itineraries to identify and sort barriers or opportunities
- Control flows to all sorter types: manual, small, XL and cross-dock to maintain safe and productive conditions
- Work closely with Sort Area Manager to adapt to any sort changes
- Oversee outbound in absence of logistics specialists to ensure all departure times in accordance with critical pull times
- Outbound (peak season position Dec-Feb):
- Work with logistics to plan revolving cross-dock freight
- Monitor trailer inventory to ensure continuous freight loading and dispatching
- Monitor and prepare all loads for dispatch
- Ensure all planned freight is accounted for and dispatched on time
- Monitor loading rates to maintain or request container loaders to meet specified goals
Amazon Sort Center
06.2020 - 12.2020
- Seasonal part-time: sortation, Transport, Transport non-con, Inbound, POC
Regional Manager
Muscle Maker Grill
07.2014 - 07.2016
- List of Responsibilities: Hiring, train management, marketing, ordering, developing systems, maintain compliance with local authorities, travel daily amongst locations and assist with daily operations when needed
Retail Associate
Total Nutrition
05.2014 - 07.2014
- Sports Nutrition & Supplements
- Locate and advise customers on the products that meet their needs and health goals
LongHorn Steakhouse
04.2010 - 01.2014
- Positions Held:
- Dishwasher
- Salad Fry
- QB (Quarter Back
- Grill/Char
- Prep
- Expo
- Culinary Professional
- Service Professional
- Server
- Host
- Certified Trainer
- New Restaurant Opening Trainer
Education
High School -
Mark T. Sheehan High School
01.2010
Skills
- Transportation
- Route planning
- Employee training
- Incident reporting
- Multiple project coordination
- Problem-solving
- Small business operations
- Operations management
Timeline
Logistics Specialist
Amazon
03.2022 - 05.2022
Process Assistant
Amazon
12.2020 - 02.2022
Amazon Sort Center
06.2020 - 12.2020
Owner/Operating Manager
Foundation Rx Meriden
05.2017 - 02.2023
Regional Manager
Muscle Maker Grill
07.2014 - 07.2016
Retail Associate
Total Nutrition
05.2014 - 07.2014
LongHorn Steakhouse
04.2010 - 01.2014
Dispatcher/Supervisor
Lily Transportation WF Cheshire
High School -
Mark T. Sheehan High School
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