Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
John judd

John judd

Hope Mills,NC

Summary

I’m a detail-oriented and motivated Customer Service Representative seeking to apply for a remote position. Problem-solving skills and proven customer service strategies to contribute to the growth of an organization. Aiming to leverage a successful background in relationship management to increase customer satisfaction, build customer loyalty and reduce response time.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Truck Loader

Innovative Refrigeration System
01.1995
  • Shipping clerk and truck loader

Sheet Hanger

Marcus Shifflett Construction of VA.
01.1995 - 01.1996
  • I was responsible for setting up tools and equipment as well hanging drywall

Dish Wash

K & W KITCHEN
01.1994 - 01.1995
  • I was responsible for breaking down and setting up the main dish washing machine
  • Keeping the flow of dishes smoothly running so there would be no backups
  • Team leader to lead the moral of co-workers in a high paced food industry

Education

No Degree - Medical billing and coding

Fayetteville Technical Community College, Fayetteville, NC
05-2026

My coursework was: Law & Ethics for Health Professions, Medical Insurance (A Revenue Cycle Process Approach), Electronic Health Records (Integrated), Business English.

Certificate - Medical Informatics

Fayetteville Technical Community College, Fayetteville, NC
05-2024

CERTIFIED HORTICULTURAL TECHNICIAN -

Virginia Commonwealth University
01.2009

Skills

  • Detail-Oriented Approach
  • Effective Communication
  • Microsoft Office Proficiency
  • Prioritization and Time Management
  • Pallet jack handling
  • Inventory management
  • Basic math
  • Warehouse safety protocols
  • Problem-solving capacity
  • Barcode scanning

Accomplishments

  • Supervised team of 30 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
  • Certified Data Professional (CDP)

Languages

English
Full Professional

Timeline

Truck Loader - Innovative Refrigeration System
01.1995
Sheet Hanger - Marcus Shifflett Construction of VA.
01.1995 - 01.1996
Dish Wash - K & W KITCHEN
01.1994 - 01.1995
Virginia Commonwealth University - CERTIFIED HORTICULTURAL TECHNICIAN,
Fayetteville Technical Community College - No Degree, Medical billing and coding
Fayetteville Technical Community College - Certificate, Medical Informatics

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John judd