
Accomplished professional blending hands-on construction management with strategic marketing and sales expertise. Known for optimizing project performance, strengthening client partnerships, and delivering measurable growth through innovative planning and execution. Excels in employing innovative strategies to drive significant enhancements in client engagement and sales productivity. Adept at leading cross-functional teams to exceed goals and elevate brand presence.
Years of Professional Experience
Years of Internships
Years of Customer Facing Work Experience (Server|Bartender)
• Oversaw all phases of residential construction projects, ensuring on-time, on-budget, and high-quality completion
• Coordinated subcontractors, suppliers, and crews to maintain efficient workflows and meet project deadlines
• Communicated directly with homeowners, architects, engineers, and inspectors to address concerns and resolve issues promptly
• Led on-site teams with a focus on safety, craftsmanship, and client satisfaction
• Developed comprehensive project plans, including timelines, milestones, resource allocation, and risk management strategies
• Implemented project management methodologies such as Agile or Waterfall to improve team efficiency and deliverables
• Managed project budgets ranging from $4000 to $200,000, ensuring optimal utilization of resources and cost control measures
• Analyzed customer feedback to refine marketing strategies, enhancing client satisfaction
• Drove a 20% increase in lead conversions through strategic email campaigns
• Managed CRM system to track leads, opportunities, and customer interactions for targeted marketing efforts
• Assisted in the development of sales collateral such as brochures, presentations, and product sheets to support the sales team
• Analyzed market trends and competitor activities to identify potential areas for growth and improvement in sales strategies
• Collaborated with cross-functional teams to ensure alignment between marketing messaging and sales objectives
• Developed effective lead generation strategies through targeted outreach programs, resulting in a 25% increase in qualified leads
• Prepared regular reports on key performance indicators (KPIs) for both marketing and sales activities
• Supported the planning and execution of trade shows, conferences, and other events to promote products or services
• Coordinated marketing and sales campaigns, including email marketing, social media promotions, and advertising initiatives
• Utilized CRM software to track and manage leads, ensuring accurate data entry and timely follow-up on all prospects
• Managed a high volume of inbound and outbound leads while maintaining prompt response times for lead qualification purposes
• Contributed valuable insights from customer interactions that helped shape future product enhancements
• Identified upsell opportunities within existing customer base and successfully closed 85% of those opportunities
• Built strong relationships with key decision-makers at target accounts, resulting in a 20% increase in customer acquisition rate
• Utilized social selling techniques such as LinkedIn outreach or Twitter engagement to expand network and generate leads
• Collaborated with marketing team on lead generation initiatives including webinars, whitepapers, or case studies
• Participated in regular sales meetings to discuss strategies, share best practices, and provide feedback on lead quality
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency and resource availability
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Coordinated material procurement and required services for projects within budget requirements
• Enhanced customer satisfaction through strategic sales presentations
• Refined customer solutions through in-depth feedback analysis, boosting retention
• Boosted product knowledge and market reach through innovative sales force training
• Developed skills through collaboration with internal and field mentors
• Elevated customer retention by meticulously analyzing feedback and customizing solutions.
• Sampled materials and products to conduct in-depth measurements and tests.
• Evaluated samples against standards by completing measurements, visual inspections, and other tests
• Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
• Identified and rectified data discrepancies, improving data quality
• Helped generate cost improvement of over $50,000
• Improved equipment reliability by performing regular maintenance and calibrations.
• Solved technical issues with water system installation, demonstrating problem-solving skills
• Mastered Deionized water system setup, showcasing attention to detail
• Applied analytical skills to troubleshoot and resolve water system installation issues.
Barbara Sutton (910) 622-7680 | barbaraannsutton@gmail.com
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Successful Division 1 Athlete in Track and Filed running for Clemson University.