John Kanios
San Antonio,TX
Summary
Network Support Specialist knowledgeable about hardware and software. Personable, friendly and committed to resolving computer problems in a timely and thorough manner to maintain uptime. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Sr. Analyst
KPMG LLP
Dallas, TX
06.2017 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Stood up the Dallas Data Center Forensics lab for the firm
- Organized all facets of the Dallas Data Center Forensics Lab operations
Network Systems Specialist II
Eastfield College
3737 Motley Drive, Mesquite, TX 75150
11.2000 - 08.2016
- Set up equipment for hundreds of employees, including installing cables and hardware.
- Set up and configured hardware and software on company equipment.
- Repaired HP and Dell computers.
- Trained both internal and off-site users in repairing and resolving recurring issues.
- Traveled to Eastfield College's Pleasent Grove campus to meet customers on location to handle hardware and software issues.
- Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
- Ordered necessary supplies and parts to repair malfunctioning hardware.
Education
Associate of Applied Science - Computer Information Systems LAN Administration
Eastfield College
1998
Skills
- Desktop and laptop repair
- Internal components installation
- Anti-virus solutions
- Mobile data devices installation
- Anti-virus software
- Focused
- Routing protocols knowledge
- Stakeholder Communications
- Data and drive encryption
- Proper handling of sensitive client data
Timeline
Sr. Analyst
KPMG LLP
06.2017 - 09.2023
Network Systems Specialist II
Eastfield College
11.2000 - 08.2016
Associate of Applied Science - Computer Information Systems LAN Administration
Eastfield College