Summary
Overview
Work History
Education
Skills
Timeline
Manager

John Kaufman

Naperville,IL

Summary

Proven leader with a track record at Dominos Pizza Inc., adept in staff development and complex problem-solving. Excelled in team leadership, ensuring smooth operations and fostering customer relationships. Skilled in time management and effective communication, achieving significant improvements in team efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Manager

Dominos Pizza Inc.
01.2021 - 07.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees.
  • Developed and maintained relationships with customers
  • Opened and closed location and monitored shift changes.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments.

Service Technician

Jiffy Lube
02.2019 - 12.2020
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and troubleshot problems, repairing, and restoring cars.
  • Replaced faulty components and performed preventive maintenance to secure smooth operation.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Education

Associate of Arts - Finance

College of DuPage
Glen Ellyn, IL
05.2024

General Studies

Neuqua Valley High School
Naperville, IL
05.2022

Skills

  • Staff Development
  • Complex Problem-Solving
  • Team Leadership
  • Schedule Preparation
  • Time Management
  • Verbal and written communication

Timeline

Manager

Dominos Pizza Inc.
01.2021 - 07.2024

Service Technician

Jiffy Lube
02.2019 - 12.2020

Associate of Arts - Finance

College of DuPage

General Studies

Neuqua Valley High School
John Kaufman