John Keenan
Choctaw,OK
Summary
Proactive Route Service Driver with extensive experience in vehicle maintenance, customer interaction, and safe driving. Proven success in optimizing route schedules, training new hires, and maintaining high customer satisfaction through professional communication and problem-solving. Strong skills in GPS navigation, time management, and load securing, ensuring reliable and efficient deliveries.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Diligent operator with background in providing reliable and timely transportation services. Demonstrated ability to ensure vehicle safety and maintenance while consistently meeting customer needs. Proven skills in route planning and customer service.
Professional driver with demonstrated expertise in delivering exceptional service and meeting client needs. Strong focus on teamwork, reliability, and adapting to changing demands. Skilled in efficient route planning, vehicle maintenance, and ensuring safety. Known for clear communication and problem-solving abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Route Service Driver
Reliable Onsite Services
07.2019 - 10.2024
- Maintained a clean and safe vehicle, ensuring optimal performance and safety for passengers and cargo.
- Collaborated with dispatchers to ensure accurate scheduling of pickups and drop-offs, resulting in higher customer satisfaction rates.
- Demonstrated responsibility for the overall security of transported items, employing safe driving practices and vigilance during stops.
- Trained new hires on company protocols for service driver positions, reinforcing standards of excellence throughout team operations.
- Developed strong rapport with clients through professional communication during each interaction, resulting in repeat business opportunities.
- Immediately addressed problems with customers to promote speedy resolution.
- Operated delivery vehicles safely and efficiently.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Completed daily pre- and post-trip vehicle inspections.
- Performed thorough vehicle inspections to identify maintenance needs and prevent potential issues on the road.
- Participated in regular vehicle maintenance activities, prolonging the lifespan of company assets and minimizing downtime due to repairs.
- Completed accurate logbooks detailing daily activities for record-keeping purposes as required by company policy or government regulations.
- Delivered orders to customers to drive full satisfaction.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
- Developed strong customer base through efficient and reliable service.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Stocked shelves and loaded orders to prepare deliveries.
- Communicated regularly with dispatcher for delivery route details and changes.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Attended regular safety training sessions to remain up-to-date on industry best practices related to driving techniques and hazard recognition.
- Adapted to changing client needs by adjusting routes and schedules as necessary, maintaining flexibility in a dynamic work environment.
- Assisted customers with loading and unloading items, demonstrating exceptional customer service skills.
- Navigated through various routes using GPS technology while adhering to local traffic laws, ensuring timely deliveries without incident.
- Streamlined delivery routes for improved efficiency and reduced fuel costs.
- Addressed any customer concerns promptly and professionally, fostering trust between the company and its clientele.
- Handled sensitive materials with care, ensuring proper storage and transport procedures were followed at all times.
- Increased customer satisfaction by providing timely and efficient service deliveries.
- Contributed towards a positive work atmosphere by maintaining professionalism under pressure while remaining courteous to colleagues, customers, and other drivers on the roadways alike.
- Coordinated with team members for efficient load planning to maximize space utilization within the vehicle, reducing unnecessary trips or delays in delivery schedules.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Water Line Maintenance
City Of Oklahoma City
09.2018 - 03.2019
- Managed inventory of parts and tools, ensuring proper resources were available for all scheduled maintenance activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Participated in professional development opportunities to stay current on industry trends and advancements in technology.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Facility Maintenance Worker
Lopez Foods
07.2016 - 08.2018
- Reported issues to property manager so effective resolutions could be put into place.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Demonstrated commitment continuous improvement staying current industry trends best practices attending training sessions workshops as necessary.
- Checked for storm damage around property and contacted supervisor with findings.
- Handled basic plumbing issues including repairing leaks identifying root causes preventing future problems.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Completed preventative maintenance tasks on schedule to extend the lifespan of equipment and reduce the need for costly repairs.
- Contributed to smooth operations within the facility by promptly addressing any maintenance requests or concerns from staff members.
- Organized and maintained inventory of spare parts and equipment consumables.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Replaced worn or broken parts on machines and equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Repaired and replaced pumps, valves and motors.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Responded quickly to emergency situations requiring immediate attention or repair within the facility grounds or buildings.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
- Extended equipment lifespan through regular lubrication, calibration, and part replacement as needed.
- Assisted in training new employees on proper techniques for completing facility maintenance tasks safely and effectively.
- Collaborated with other technicians to complete complex repairs, improving overall team productivity.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Fabrication Welder
Great White Pressure Control
06.2012 - 06.2016
- Collaborated with team members to streamline workflow and increase overall project efficiency.
- Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
- Resolved weld-related problems by researching and using appropriate repair practices.
- Read and followed blueprints and weld diagrams.
- Checked cut length frequently for deviations in cut length specs.
- Demonstrated versatility in welding techniques, applying appropriate methods for each specific project requirement.
- Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality.
- Finished welding and fabrication projects using grinders.
- Optimized equipment performance by performing routine maintenance checks and promptly addressing issues as they arose.
- Performed preventative maintenance and minor repairs on welding and fabrication equipment to keep in optimum working condition.
- Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
- Supported quality assurance initiatives through thorough inspection of completed work, ensuring compliance with industry standards.
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Completed complex projects on time by effectively prioritizing tasks and managing resources.
- Ensured safety compliance by adhering to industry standards and company guidelines in all tasks performed.
- Reviewed blueprints and schematics to ensure accurate fabrication according to design specifications.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Consistently met or surpassed production targets while maintaining an unwavering commitment to safety and quality standards.
- Tested strength and quality of welds using tension, bend and penetration tests.
- Maintained clean and organized work area to prevent workplace accidents.
- Used cutting torches to shape and cut metal for fabrication projects.
- Contributed to the successful completion of large-scale projects by efficiently collaborating with multidisciplinary teams.
- Communicated with supervisors and engineers to verify quality of finished work met specifications.
- Completed projects safely by closely monitoring conditions when lighting torches and using tools.
- Welded metal components in vertical, overhead and flat positions.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Custom-built specialized welding fixtures to improve project efficiency and accuracy.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Putnam City West
Oklahoma City, OK05-1996
Skills
- Strong customer service
- Safe Driving Practices
- Punctuality
- Defensive Driving
- Route Planning
- GPS Navigation
- Vehicle Maintenance
- Load securing
- Time Management
- Leadership skills
- Reliability
- Clean Driving Record
- Adaptability and Flexibility
Certification
Class A CDL, air brakes, tank endorsement
Timeline
Route Service Driver
Reliable Onsite Services
07.2019 - 10.2024
Water Line Maintenance
City Of Oklahoma City
09.2018 - 03.2019
Facility Maintenance Worker
Lopez Foods
07.2016 - 08.2018
Fabrication Welder
Great White Pressure Control
06.2012 - 06.2016
Class A CDL, air brakes, tank endorsement
High School Diploma -
Putnam City West
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