John Kendall
Hopkins,MN
Summary
Strategic thinker with extensive experience in customer-facing roles. Known for exceptional service and tailored advice, contributing to enhanced customer satisfaction and team efficiency.
Overview
11
11
years of professional experience
Work History
Professional Caddy
Spring Hill Golf Club, Interlachen County Club
05.2018 - Current
- Provide exceptional customer service to golfers, ensuring a positive experience on the course.
- Developed knowledge of course layout and conditions to offer strategic advice to golfers.
- Demonstrated adaptability in accommodating various golfer skill levels, preferences, and communication styles to provide a tailored caddy experience.
Golf Club Technician / Retail Sales Associate
Dicks Sporing Goods
01.2018 - 04.2018
- Assisted customers with product inquiries, enhancing overall shopping experience and customer satisfaction.
- Collaborated with team members to streamline inventory processes, improving efficiency in stock management.
Sales Associate
Casualties Of Marquette
08.2015 - 12.2017
- Enhanced customer engagement through personalized service and product recommendations.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Was trained in screen printing shirts and other apparel to be sold in store
Education
Bachelor of Science - Public Relations
Northern Michigan University
Marquette, MI12.2014
Skills
- Reliability and punctuality
- Strategic thinking
- Patience and persistence
- Inventory control
- Hospitality and accommodation
- Strong work ethic
- Teamwork and collaboration
Timeline
Professional Caddy
Spring Hill Golf Club, Interlachen County Club
05.2018 - Current
Golf Club Technician / Retail Sales Associate
Dicks Sporing Goods
01.2018 - 04.2018
Sales Associate
Casualties Of Marquette
08.2015 - 12.2017
Bachelor of Science - Public Relations
Northern Michigan University