Summary
Overview
Work History
Education
Skills
Timeline
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John Kennedy

Ocala,United States

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

13
13
years of professional experience

Work History

Project Manager

WTS Paradigm
05.2023 - 03.2024
  • Managed a team to improve customer satisfaction ratings by 30% through the implementation of a customer feedback system, resulting in a 20% increase in repeat business and a $500,000 boost in annual revenue.
  • Led a cross-functional team of 15 members to deliver a critical infrastructure upgrade project, reducing system downtime by 30% and saving the organization $250,000 in potential revenue losses.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.

Project Manager

Angi
06.2022 - 01.2023
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Sr. Admissions Counselor

Keiser University
01.2019 - 06.2022
  • Increased application completion rates by streamlining the admissions process and providing clear guidance to prospective students.
  • Improved student satisfaction with personalized counseling sessions, addressing individual concerns and needs.
  • Conducted comprehensive applicant evaluations for accurate placement into appropriate programs and courses.
  • Implemented data-driven strategies to identify trends in applicant demographics, optimizing outreach efforts for maximum impact.

Service Manager

Massey Services
02.2018 - 01.2019
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.

Assistant Branch Manager

Enterprise Holdings
01.2017 - 02.2018
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Supervised team of Five branch employees and made recommendations regarding performance evaluations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Administrative Assistant, Athletics

Nyack College
09.2011 - 05.2016
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Created PowerPoint presentations for business development purposes.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Education

Bachelor of Science - Business Management

Nyack College
Nyack, NY
06.2016

Skills

  • Cost Containment
  • Staff Training
  • Safety Protocols
  • Resource Allocation
  • On-Campus Event Planning
  • Data Analysis
  • Task Delegation
  • Project budget allocation
  • Quality Control
  • Coaching and Mentorship
  • Technical Troubleshooting
  • Strategic Planning

Timeline

Project Manager

WTS Paradigm
05.2023 - 03.2024

Project Manager

Angi
06.2022 - 01.2023

Sr. Admissions Counselor

Keiser University
01.2019 - 06.2022

Service Manager

Massey Services
02.2018 - 01.2019

Assistant Branch Manager

Enterprise Holdings
01.2017 - 02.2018

Administrative Assistant, Athletics

Nyack College
09.2011 - 05.2016

Bachelor of Science - Business Management

Nyack College

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John Kennedy