John Kennedy Sr
Orlando,FL
Summary
Proven Security Patrol Officer with a track record of enhancing safety at Vital Security & Investigations through expert CCTV monitoring and exceptional verbal communication. Achieved significant reductions in theft and vandalism, demonstrating strong patrol techniques and incident management skills. Skilled in fostering collaboration with law enforcement, ensuring a secure environment for all.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Patrol Officer
Vital Security & Investigations
08.2020 - Current
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
- Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
- Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
- Conducted regular maintenance checks on patrol vehicles and equipment to ensure optimal performance during patrols, reporting any issues promptly.
- Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.
- Assisted in emergency situations, providing immediate support to first responders and evacuating affected individuals safely.
- Participated in ongoing training sessions to stay current on industry best practices and maintain peak job performance levels.
- Collaborated with fellow officers to develop comprehensive patrol strategies, ensuring all areas were effectively monitored.
- Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
- Responded professionally to alarms or calls for assistance, assessing the situation quickly before taking appropriate action in line with policies and procedures.
- Performed access control duties at gated communities or restricted areas, verifying credentials and maintaining an orderly flow of traffic.
- Exhibited excellent problem-solving skills when faced with complex or high-pressure situations requiring quick decisions under pressure.
- Utilized technology efficiently, including GPS devices and mobile applications for logging patrol data accurately in real-time during shifts.
- Reduced incidents of theft and vandalism by maintaining a visible presence and proactive approach.
- Maintained communication with dispatch center during patrols, efficiently relaying critical information to appropriate parties.
- Developed strong relationships with local law enforcement agencies, promoting collaboration on investigations and crime prevention efforts.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Representative
Orange County Convention Center
10.2011 - 12.2020
- Provided excellent customer service while addressing the concerns of tenants, employees, or visitors related to safety and security issues.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines established by management or governing bodies.
- Demonstrated leadership and critical thinking skills while responding to incidents, ensuring swift resolution with minimal disruption to daily operations or potential harm to individuals involved.
- Managed a team of security personnel, providing guidance, support, and performance evaluations to maintain high-quality service levels.
- Liaised with external vendors to procure necessary equipment or services at competitive prices without sacrificing quality or effectiveness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Education
Bachelor of Arts - Poli Scie, Public Admin&Pre-Law
UNF
Jax FL11.1972
Skills
- CCTV Monitoring
- Verbal Communication
- Physical Fitness
- Security Protocols
- Access Control
- Perimeter security
- Patrol techniques
- Incident Management
- Vehicle operation
- Crime Prevention
- Punctuality
- Work ethic
- Law Enforcement Liaison
- Security equipment
- Alarm systems
Certification
Florida Security Officer certified
Languages
French
Native or Bilingual
Timeline
Security Patrol Officer
Vital Security & Investigations
08.2020 - Current
Security Representative
Orange County Convention Center
10.2011 - 12.2020
Bachelor of Arts - Poli Scie, Public Admin&Pre-Law
UNF
Florida Security Officer certified
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