John King
Ormond Beach,FL
Summary
Owner/Operator Supervisor at John King Lawn Care, adept at enhancing client engagement and driving repeat business through exceptional service. Skilled in small business management and operations oversight, I fostered a positive workplace culture, trained motivated teams, and established efficient processes, significantly boosting customer satisfaction and loyalty.
Overview
33
33
years of professional experience
Work History
Owner /Operator Supervisor
John King Lawn Care
05.1992 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
Education
No Degree - General Studies
Daytona State College
Daytona Beach, FL09-1991
Skills
- Client engagement
- Small business management
- Effective relationship management
- Verbal and written communication
- Client service
- Project management
- Operations oversight
- Business management
Able to operate and maintain and service equiptment.
Technical Skills:
Lawn Maintenance
Grass Cutting, mowing, edging, trimming fertilization, weed control, aeration and sod installation.
Equipment Operation:
Backhoe
Lawn Mowers (push and riding) trimmers, edgers, spreaders and other landscaping tools.
Equipment maintenance such as sharpening blades, monor repairs, and general upkeep of lawn care equipment.
Soft skills:
customer service, organizational skills, problem solving, team work.
Physical stamina: Ability to perform physically demanding tasks outdoors for extended periods.
Time management: Efficiently completing tasks within designated time frames.
Timeline
Owner /Operator Supervisor
John King Lawn Care
05.1992 - Current
No Degree - General Studies
Daytona State College
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