Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Klasen

Freeport,MN

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Always putting the customer first. Vast knowledge of the service area. Always willing to go above and beyond to meet goals and keep things running smoothly.

Overview

13
13
years of professional experience

Work History

Service Technician

AMPS INC.
11.2023 - Current

I was responsible for scheduling and repairing all appliance repairs. Calling customers to trouble shoot over the phone to see if they needed a repair. Going into customers homes to make the necessary repairs. Ordering and maintaining inventory, and keep my service van stocked and maintained.

Director of Building Maintenance

Albany Area Schools
11.2021 - 09.2023

I was responsible for scheduling and supervising all custodial and maintenance needs of the buildings. Ordering all supplies and planning future preventive maintenance. Direct supervisor over all custodians and maintenance workers.

Installer/Dish Network Technician

AMPS INC.
05.2011 - 10.2021

I was responsible for installing and servicing current and new Dish Network customers. Setting up new customer accounts and installing all equipment needed at the customers home. Explaining to customers how to use the new equipment and making sure everything was working as it should included connecting to there WIFI.

Education

Electrical

St. Cloud Technical College
St. Cloud MN
05.2006

High School Diploma -

Albany High School
Albany MN
05.2004

Skills

  • Diagnostics and troubleshooting
  • Preventive Maintenance
  • Professional and Courteous
  • Customer Relationship Management
  • Work with Minimal Supervision
  • Electrical Systems
  • Organizational Skills
  • WIFI and Routers knowledge
  • Cable installs and wiring
  • Trenching Equipment operation experience
  • Hard working and on time

Timeline

Service Technician

AMPS INC.
11.2023 - Current

Director of Building Maintenance

Albany Area Schools
11.2021 - 09.2023

Installer/Dish Network Technician

AMPS INC.
05.2011 - 10.2021

Electrical

St. Cloud Technical College

High School Diploma -

Albany High School
John Klasen