John Knight
Business Consultant
Newburgh,IN
Summary
With extensive experience in sales and a proven track record of leading high-performing teams, I am confident that I have the skills and expertise necessary to execute in this role. Throughout my career, I have consistently exceeded sales targets and led teams to achieve exceptional results. As a strategic thinker with excellent communication and negotiation skills, I am adept at developing and implementing sales strategies that drive revenue growth and increase market share. One of my most notable achievements was when I led a team that achieved a 400% increase in sales in just one year. This accomplishment was the result of my ability to inspire and motivate my team to perform at their best, while also identifying new business opportunities and implementing effective sales strategies. In addition to my sales management experience, I also have a deep understanding of customer needs and preferences. By leveraging this knowledge, I am able to develop products and services that resonate with customers and ultimately lead to increased sales. I am also well-versed in the latest sales technologies and tools, including eCommerce systems and sales analytics software. This expertise has allowed me to streamline sales processes, improve forecasting accuracy, make data-driven decisions that optimize sales performance, and leverage my skills and experience to drive innovation and maximize operational efficiency. Through continuing education, I have developed a training process that has supported the growth of dozens of colleagues into Managers and Executives around the Country. Training begins with learning from success, and from failure, and striving for progress, instead of perfection. Driven by old school discipline and work ethic, in combination with my passion for cutting edge digital tactics and data analytics, has allowed me to evolve into a Top Performer at every position, at every Company I have worked with. My goal is to help every Team member approach their potential, because the easiest way to achieve success is to help others get what they want. Authorized to work in the US for any employer
Overview
30
30
years of professional experience
Work History
Director
Niche Digital LLC
Evansville, IN
10.2022 - Current
- As Director of eCommerce, I am responsible for developing and implementing strategies that drive online sales growth for the company
- My primary goal is to increase revenue and profitability by managing our teams maximizing the potential of the company's ecommerce platform
- My key responsibilities include: 1
- Developing eCommerce Strategy: Develop a comprehensive ecommerce strategy that aligns with the company's overall business objectives
- This involves analyzing market trends, identifying opportunities for growth, and establishing clear goals and objectives
- 2
- Managing eCommerce Operations: Oversee all aspects of the company's ecommerce operations, including website development, order fulfillment, customer service, and inventory management
- You ensure that the ecommerce platform is operating efficiently and effectively, and that customer needs are being met
- 3
- Driving Online Sales Growth: Develop and implement marketing and promotional campaigns that drive online sales growth
- This includes optimizing product listings, developing email marketing campaigns, and leveraging social media and other online marketing channels
- 4
- Analyzing eCommerce Performance: Use data analytics tools to analyze ecommerce performance and identify areas for improvement
- Track key metrics such as conversion rates, average order value, and customer lifetime value, and use this data to make informed decisions about ecommerce strategy and tactics
- 5
- Managing eCommerce Team: Manage a team of ecommerce professionals, including website developers, marketers, and customer service representatives
- You provide guidance and support to ensure that team members are working effectively and efficiently
- I have a deep understanding of data analytics, ecommerce best practices and trends, as well as strong leadership and management skills
- To earn success as the Director of eCommerce, I have to be highly analytical and data-driven, and have the ability to develop and implement effective ecommerce strategies that drive online sales growth
- Additionally, I possess excellent communication and collaboration skills, and the ability to work effectively with cross-functional teams.
Licensed Real Estate Agent
EXP Realty
Evansville, IN
05.2017 - Current
- My primary responsibility is to represent clients in the purchase and sale of residential and commercial properties
- I work with clients to understand their needs, preferences, and budget, and then provide them with options that match their requirements
- My main job responsibilities include:
- 1 Building Relationships: Build strong relationships with potential clients and establish a network of referrals
- This involves maintaining regular communication, attending networking events, and engaging with prospective clients through social media and other channels
- 2 Conducting Property Searches: Conducting property searches and providing clients with options that meet their needs and budget
- Use a variety of tools, including MLS databases, online listings, and other resources to identify suitable properties
- 3 Providing Market Analysis: Provide clients with accurate and up-to-date market analysis, including trends in the local real estate market, comparable sales data, and other factors that may impact pricing and negotiation strategies
- 4 Drafting and Negotiating Contracts: Responsible for drafting and negotiating purchase and sale agreements on behalf of clients
- This involves ensuring that the contract reflects the client's needs and interests, while also complying with all relevant legal and regulatory requirements
- 5 Managing Transactions: Manage the transaction process from contract to closing, including coordinating inspections, appraisals, and financing
- Also, to ensure that all necessary documentation is completed accurately and on time
- 6 Maintaining Records: This includes keeping detailed notes of all client interactions, maintaining files and records, and complying with all relevant regulations and industry standards.
General Manager (GM)
A1 POWER EQUIPMENT
Newburgh, IN
02.2015 - 07.2017
- Responsible for Hiring, Training, and Management of the Sales Department, cross training them in Parts and Service, as well as product knowledge and sales techniques, sales processes, and developing a sales system
- Control Inventory and develop an Inside Sales and a Commercial Outside Sales Department
- Started the Finance (access to 60+ Lenders) and Internet Departments and helped author the Employee
- Handbook and Policies and Procedures and Training Manuals
- Key Contributions:
- Increased Sales 57% Year-Over-Year
- Created Finance and Internet Departments
- Hired and Trained Sales Staff
- Implemented processes and systems to streamline and increase sales, in store, outside, and online
- Increased Sales led to hiring of a full-time Marketing Director
General Manager / General Sales Manager / Pre-Owned Manager
HAMPTON IMPORTS
Fort Walton Beach, FL
- Managed all aspects of New/Pre-Owned Dealership, including Finance, Closing, New/Pre-Owned/Certified
- Inventory, Purchasing New and Pre-Owned Vehicles, Appraising, Merchandising, Advertising, Internet,
- Website, Hiring/Personnel, Training, Coaching, and Mentoring
- Acting General Manager 95% of the time
- Key Contributions:
- Established and Integrated Sales Processes and Systems that were not here before, leading to increased Sales Volume and Gross Profit (Front and Back) and higher CSI
- Raised both SSI and HPI to highest levels ever - High 900's
- Put New and Pre-Owned Inventories in line based on age and investment, leading to increased
- Profitability
- Became highest grossing New Hyundai Store in Zone
- Expanded our marketability with Military and partnerships with Military Lenders, leading to increased sales and a restored reputation
- Increased Sales from 70 to 120/month, in less than 12 months
General Sales Manager
ALBRIGHT MOTOR COMPANY
Lawrenceville, IL
- Recruited to help re-establish a 35 year old General Motors Dealership
- Trained General Motors Dealership team to execute sales, service, parts, finance, management, and online advertising
- Established management system and formulated plan for turnaround
- Directed a team of 16 in implementing all processes, systems, and best practices
- Key Contributions:
- Rebuilt Management program from ground up
- Trained and educated Managers/Owner on most current market processes and methodologies
- Spearheaded rebranding initiative and online platform that elevated customer awareness and restored confidence of customers, as well as employees
- Increased Internet Traffic by over 70%
- Restructured inventory costs and pricing to make vehicles competitive and marketable and put into action a system for controlling inventory costs and increasing sales
Data Analytics Dealer Consultant
Super Targeter
New York, NY
- For Automotive Digital Online Targeting
- Engaged in the design and implementation of a suite of digital ad, real-time, and perfect client targeting technology
- I was responsible for consulting and the writing the Automotive Dealership Marketing
- Program
- Super Targeter is a Google spin-off that helps small to medium size businesses to grow and attract new clients through a suite of superior digital ad targeting technology
- Super Targeter is a bundle of services with simple retargeting as a basic entry level service for businesses of any size
- For a select group of demanding and ambitious companies, including Tesla Motors and Solar
- City, Super Targeter's Precision
- Targeting and Perfect Audience team helps them to develop an ideal sales and conversion funnel bringing in the best client traffic for the least possible price.
General Sales Manager/Pre-Owned Manager
SISK DODGE CHRYSLER JEEP RAM HONDA
Hopkinsville, KY
- Recruited as a Pre-Owned Sales Manager (grew into General Sales Manager position) to help turn around 3rd-generation owned Dodge, Chrysler, Jeep, Ram, and Honda Dealerships and the Pre-Owned
- Department
- Took on the role of General Manager, General Sales Manager, Pre-Owned Manager, Finance
- Manager, and Detail Department Manager, as the need arose
- I helped train the Department Managers and Sales staff; one-on-one and in group settings
- I appraised all vehicles, controlled inventory, online marketing, wholesale and retail, merchandising, and purchased supplemental inventory as needed
- I was also the initial Finance Manager and worked with prime, subprime, and military lenders to maximize profit
- Key Contributions:
- Increased Gross Profit by over 200%
- Increased Back End Product Penetration to over 80%
- Controlled Wholesale Profit/Loss to under $10/vehicle (at auction)
- Grew Profit/Unit to average $3700/copy (front and back)
Pre-Owned Manager / Closing Manager
KENNY KENT TOYOTA LEXUS / VAN TUYL GROUP
Evansville, IN
- I was promoted from Sales Consultant to Manager at the largest Toyota Dealer in Indiana
- I helped train and manage Sales Staff, to help grow sales and increase profit
- I was responsible for customer follow up and CRM Management
- I pulled all credit reports and drafted, presented and closed all Used Car offers to customers and helped control inventory
- Key Contributions:
- Grew Profit per Unit to as high as $4400/copy (front and back)
- Increased Back End Penetration to over 90%
- Helped Increase Overall Sales
Internet Sales Manager / Sales & Leasing Consultant
EVANSVILLE CHRYSLER KIA MAZDA VOLVO HYUNDAI
Evansville, IN
- I was responsible for Selling and Leasing New and Used Vehicles
- I was promoted to Internet Manager and helped train the Sales Staff
- I was responsible for developing and improving the website and online sales process
- Key Contributions:
- Grew Internet Sales and optimized website design - Increased Traffic by 54%
- Earned Salesman of the Year and Salesman of the Month Awards
- Highest Average Gross Profit per Unit
Internet Sales Manager / Sales & Leasing Consultant
EXPRESSWAY DODGE
Evansville, IN
Sales and Leasing Consultant
- As well as the Internet Manager
- I helped start the Internet
- Department and Secondary Financing Department at the largest Dodge Dealership in the Midwest
- I also helped train new hires and was responsible for developing/improving the website and online sales process
- Key Contributions:
- Averaged 300+ sales per year
- Averaged Highest Gross Profit in the Store for 7 consecutive years
- Salesman of the Month and Salesman of the Year Awards
- 7 years 98-100% CSI
Outside Sales Manager / Outside Sales Consultant
LUMBER COMPANY
Indianapolis, IN
07.1993 - 07.2000
- I was hired as an Inside Sales Consultant and was promoted to the Fast Track Manager in Training
- Program
- After completion, I was awarded a store and promoted to Outside Sales Consultant, and then
- Outside Sales Manager, where I was responsible for the development of a Sales Team and coordination of procurement and delivery
- Key Contributions:
- Top 100 Salesman Award (out of 800 stores)
- Helped grow same store sales from $1.2M to $3.6M in one year
- I consistently exceeded all sales quotas
Education
Business Management
UNIVERSITY OF SOUTHERN INDIANA
Evansville, IN1993
Business Management
Murray State University
Murray, KYSkills
- Key Holder
- Business Development
- Account Management
- Sales
- Data Entry
- Cold Calling
- Salesforce
- Quickbooks
- MS Office
- CRM
- Powerpoint
- Marketing and Advertising
- Property Rights
- Property Assessments
- Buyer Seller Agreements
- Commercial Real Estate
- Real Estate Development
- New Product Introductions
- Department Development
- Overseeing Partnerships
- Search Engine Optimization Practices
- Administering Social Media Accounts
- Continuous Improvement Process
- Stakeholder Relations
- Account Retention
- Business Planning
- Solution Implementation
- Revenue Generation
- Project Management
- Training Proficiency
- Staff Training
Additional Information
- Certifications and Licenses , Real Estate Broker Real Estate License
Timeline
Director
Niche Digital LLC
10.2022 - Current
Licensed Real Estate Agent
EXP Realty
05.2017 - Current
General Manager (GM)
A1 POWER EQUIPMENT
02.2015 - 07.2017
Outside Sales Manager / Outside Sales Consultant
LUMBER COMPANY
07.1993 - 07.2000
General Manager / General Sales Manager / Pre-Owned Manager
HAMPTON IMPORTS
General Sales Manager
ALBRIGHT MOTOR COMPANY
Data Analytics Dealer Consultant
Super Targeter
General Sales Manager/Pre-Owned Manager
SISK DODGE CHRYSLER JEEP RAM HONDA
Pre-Owned Manager / Closing Manager
KENNY KENT TOYOTA LEXUS / VAN TUYL GROUP
Internet Sales Manager / Sales & Leasing Consultant
EVANSVILLE CHRYSLER KIA MAZDA VOLVO HYUNDAI
Internet Sales Manager / Sales & Leasing Consultant
EXPRESSWAY DODGE
Sales and Leasing Consultant
Business Management
UNIVERSITY OF SOUTHERN INDIANA
Business Management
Murray State University