Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Knowles

Huntsville,AL

Summary

I am a proven team player with a track record of enhancing team efficiency and customer satisfaction at McDonald's. Skilled in problem-solving and customer service, adept at streamlining operations and boosting productivity. I Demonstrates strong interpersonal skills and adaptability, with a commitment to professional excellence and a positive work environment. I am also an Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. I am very eager to bring knowledge to support business and customer needs.

Overview

2
2
years of professional experience

Work History

Team Member

McDonald's
02.2024 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Front Store Clerk

Publix
10.2022 - 12.2023

The job is to communicate with customers, pushing carts, and provide premium customer service.

  • Enhanced customer satisfaction by providing efficient and courteous service at the front store.
  • Maintained a clean and orderly store environment by performing routine cleaning tasks and addressing spills or hazards promptly.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

High School Diploma -

Sparkman High School
Harvest, AL
05.2025

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Computer Skills
  • Heavy Lifting

Timeline

Team Member

McDonald's
02.2024 - Current

Front Store Clerk

Publix
10.2022 - 12.2023

High School Diploma -

Sparkman High School
John Knowles