JOHN KREHEL
Ambler,PA
Summary
Dynamic Senior IT Project Manager with a proven track record at Vanguard, excelling in project management and process improvement. Spearheaded multi-million-dollar infrastructure upgrades, achieving a 27% efficiency gain. Adept at stakeholder management and risk mitigation, driving successful technology deployments and enhancing operational performance across global teams.
Overview
20
20
years of professional experience
Work History
Senior IT Project Manager
Kremerica, LLC
06.2023 - Current
- Independently manage enterprise-level ITSM and software implementation projects, improving workflow efficiency and system uptime.
- Coordinate cross-functional global teams to deliver multi-phase technology deployments on time and within budget.
- Develop and execute project charters, timelines, and KPIs, achieving 95% on-schedule completion for all assigned deliverables.
- Collaborate with clients to optimize post-deployment support processes, reducing incident resolution times by 25%.
Senior IT Project Manager
Vanguard
07.2010 - 06.2023
- Directed a corporate PC Refresh project for 22,000 workstations, resulting in a 27% process efficiency gain (as verified by VOC metrics).
- Oversaw replacement of legacy MS VB retail desktop software with a Java-based application, boosting client satisfaction by 23% through enhanced usability and speed.
- Managed multi-million-dollar infrastructure upgrades in alignment with Agile methodologies and ITIL frameworks.
- Facilitated collaboration among engineers, developers, and business analysts, leading to a 40% improvement in project delivery consistency.
IT Project Manager
Vanguard
01.2005 - 06.2010
- Led IT teams responsible for systems, service, and event management supporting enterprise-level business operations.
- Executed data center automation and disaster recovery enhancements, improving recovery time objectives (RTO) by 35%.
- Implemented IT Asset Auto-Discovery tools, streamlining system visibility and compliance reporting.
- Developed and managed a 24-hour Tier 2 Support Organization, ensuring continuous operational coverage and quick response to incidents.
Senior Systems Engineer
Vanguard
01.2000 - 12.2004
- Led system management initiatives under the MARINER Program, achieving 100% system and application coverage for monitoring and automation.
- Designed and integrated ITIL-based frameworks to enhance system reliability and service performance.
- Spearheaded automation efforts that reduced manual intervention by 45%, increasing operational efficiency.
- Partnered with IT leadership to define metrics and service-level objectives, ensuring measurable outcomes across departments.
Senior Software Engineer
Lockheed Martin / GE Aerospace
01.1993 - 12.2000
- Designed and developed software to plan and schedule critical government resources, maintaining 100% on-time project delivery under strict DOD standards.
- Led R&D projects involving real-time simulation and command-and-control systems that improved mission accuracy.
- Developed real-time test simulators supporting future defense technology feasibility studies.
- Maintained an active DOD Top Secret Security Clearance and ensured full compliance with classified project protocols.
Education
M.S. - Computer Science
Villanova University
B.S. - Mathematics
University of Scranton
Master's Certificate - Project Management
The George Washington University
Skills
- Project Management
- IT Service Management (ITSM)
- Cloud Computing (AWS)
- Process Improvement
- Stakeholder Management
- Team Leadership
- Risk Mitigation
- Software Development (SDLC)
- Data Center Automation
- Disaster Recovery
- Salesforce & ServiceNow
- Strategic Planning
Professional Honors
- Senior Management Letter of Appreciation – Vanguard
- Software Engineering Peer Recognition Award – Vanguard
- Certificate of Outstanding Contributions to IT – Vanguard
Publications
A Software Implementation and Study of the Constructive Cost Model (COCOMO), Villanova University Graduate Computer Science Department
Community Service
- Volunteer IT PM Consultant – Major Non-Profit Organization
- Mentor – Junior IT Project Managers
- Corporate Volunteer – National Days of Service
Employer Sponsored Education
- Vanguard, Project Management, Top Quality Program (VTQP), Machine Learning
- Lockheed Martin, GE Project Leadership Courses I & II (GE PLC-I, II)
Activities
- Project Management Professional (PMP), Active, 34068
- Project Management Institute (PMI), 224373
- Institute of Electrical and Electronics Engineers (IEEE), Life Member
- Association for Computing Machinery (ACM), 1761725
Timeline
Senior IT Project Manager
Kremerica, LLC
06.2023 - Current
Senior IT Project Manager
Vanguard
07.2010 - 06.2023
IT Project Manager
Vanguard
01.2005 - 06.2010
Senior Systems Engineer
Vanguard
01.2000 - 12.2004
Senior Software Engineer
Lockheed Martin / GE Aerospace
01.1993 - 12.2000
M.S. - Computer Science
Villanova University
B.S. - Mathematics
University of Scranton
Master's Certificate - Project Management
The George Washington University