John Krejczyk
Davenport
Summary
Dynamic marketing professional with a proven track record at Hilton Grand Vacations Club, enhancing brand reputation and customer satisfaction. Skilled in product marketing and audience engagement, I excel in delivering impactful sales presentations and fostering teamwork, resulting in significant sales growth and target completion.
Overview
15
15
years of professional experience
Work History
Marketing Agent
Hilton Grand Vacations Club
04.2022 - Current
- Strengthened brand reputation, effectively managing guest relations within marketed locations.
- Boosted sales through a continuous evolution of personal specific sales pitches.
- Improved overall customer satisfaction scores within the company and hotel locations.
Vacation Ownership Sales Representative
Bluegreen Vacations
07.2017 - 04.2022
- Delivered engaging presentations to effectively showcase product offerings.
- Collaborated with team members to strategize sales approaches and improve performance.
- Generated additional sales opportunities with strong referral based closing pitches.
Retail Operations Manager
Kalahari Resorts Dells
02.2016 - 06.2017
- Streamlined daily operations to enhance customer satisfaction and increase efficiency across retail departments.
- Implemented training programs for staff, fostering a culture of continuous improvement and operational excellence.
- Coordinated inventory management processes, ensuring optimal stock levels and reducing shrinkage rates effectively.
- Developed and executed strategic initiatives to improve overall guest experience and operational workflows.
Fleet Sales Manager
Pep Boys Auto Parts & Service
09.2011 - 11.2015
- Cultivated relationships with key accounts, enhancing customer loyalty and satisfaction.
- Led cross-functional teams in implementing process improvements for operational efficiency.
- Executed training programs on product knowledge and sales techniques for enhanced performance.
- Analyzed customer needs to recommend tailored fleet solutions, resulting in higher satisfaction rates and stronger client retention.
Education
Legal Specialist Diploma - Legal Studies
United States Army Judge Adjutant General School
Columbia03-1999
Associate of Arts - Communications
Morraine Valley
Palos Hills, IL05-1998
Skills
- Product marketing
- Campaign management
- Action sales
- Sales presentations
- Audience engagement
- Teamwork and collaboration
- Problem-solving
- Leadership
Timeline
Marketing Agent
Hilton Grand Vacations Club
04.2022 - Current
Vacation Ownership Sales Representative
Bluegreen Vacations
07.2017 - 04.2022
Retail Operations Manager
Kalahari Resorts Dells
02.2016 - 06.2017
Fleet Sales Manager
Pep Boys Auto Parts & Service
09.2011 - 11.2015
Legal Specialist Diploma - Legal Studies
United States Army Judge Adjutant General School
Associate of Arts - Communications
Morraine Valley