Summary
Overview
Work History
Education
Skills
Timeline
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John Krug

Fort Collins,CO

Summary

Dynamic professional with a proven track record at Wafflerita, excelling in cost reduction and guest satisfaction. Leveraging strategic thinking and problem-solving skills, I successfully negotiated supplier deals while ensuring high-quality cuisine. Committed to maintaining sanitation standards and fostering teamwork, I consistently delivered exceptional event experiences.

Developed leadership and organizational skills in fast-paced catering environments, overseeing event planning and execution. Expertise in coordinating staff, managing budgets, and ensuring exceptional customer experiences. Seeking to leverage these abilities to transition into new field, bringing strong focus on teamwork and efficiency.

Energetic and detail-oriented professional with passion for creating memorable dining experiences. Expertise in menu planning and food preparation techniques, combined with strong organizational and leadership skills. Dedicated to delivering exceptional service and ensuring each event leaves lasting impression.

Overview

3
3
years of professional experience

Work History

Lead Caterer

Wafflerita
06.2023 - Current
  • Spearheaded cost reduction initiatives by negotiating better deals with suppliers while maintaining quality standards.
  • Balanced budgets effectively while meeting client expectations for quality cuisine served at their functions.
  • Maximized guest satisfaction by proactively addressing concerns or special requests raised during events.
  • Maintained strict adherence to food safety guidelines, ensuring the health and well-being of all attendees at catered functions.

Teacher's Assistant

Cherry Creek School District
06.2024 - 05.2025
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
  • Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
  • Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
  • Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
  • Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

Customer Service Representative

JC Penny Co
01.2023 - 10.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Eaglecrest High School
Centennial Co
05-2025

Skills

  • Strategic thinking
  • Food preparation
  • Sanitation standards
  • Food presentation
  • Task delegation
  • Meeting deadlines
  • Menu planning
  • Marketing and promotion
  • Problem-solving skills
  • Personable and friendly
  • Team contribution
  • Safe food handling
  • Valid Co driver's license
  • Event management
  • Table setting
  • Presentation skills
  • Guest and client satisfaction
  • Customer service
  • Teamwork and collaboration
  • Banquet coordination

Timeline

Teacher's Assistant

Cherry Creek School District
06.2024 - 05.2025

Lead Caterer

Wafflerita
06.2023 - Current

Customer Service Representative

JC Penny Co
01.2023 - 10.2024

High School Diploma -

Eaglecrest High School