John Kucak

• Achieved accurate and timely processing of payroll and accounts payable tasks
• Implemented a new payroll system and trained hospital managers on enhanced reporting tools which improved efficiency significantly
• Audited medical records to prevent claim rejections and maximize hospital revenue
• Ensured accurate audit trails by maintaining hospital outside service log
• Conducted hospital tours for patient families considering admission, resulting in increased admissions.
• Managed workplace violence employee training course.

• Collaborated in the preparation of biweekly payroll reports for management review.
• Provided support to employees regarding issues related to their paychecks or other payroll matters.
• Supervised the calculation of payroll taxes and deductions, incorporating 401(k) contributions, health insurance premiums, and garnishments.
• Assisted in the year-end reporting processes including the completion of W-2 forms and 1099s.
• Stayed informed about changes in wage and tax laws to ensure compliance with current payroll processes.
• Maintained ongoing communication channels with internal departments such as Human Resources and Accounting to address any modifications that impacted payroll calculations or deductions.

• Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
• Performed manual calculations for retroactive pay adjustments or special payments as required.
• Generated reports detailing hours worked by department, location, employee type as requested by management.
• Solved complex problems related to payroll processing quickly and efficiently.
• Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.

• Processed clients' payroll information and provided phone support to assigned client base using proprietary software.
• Performed product demos at conferences, meetings, seminars, or other venues as necessary.
• Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.

• Managed assigned client base, processing payroll information and offering phone support through the use of proprietary software
• Investigated and resolved payroll and system errors for clients through thorough research
• Primary contact for all client inquiries regarding payroll, processing, and tax matters.
• Developed strong relationships with clients to ensure customer satisfaction.

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• TRANSFERRED FROM ROCHESTER, NY TO SANTA ANA, CA AND PROMOTED TO BRANCH TRAINER
• Facilitating the onboarding process by instructing new employees in the operation of Ovation Payroll and Plus One payroll processing platforms
• Conducts regular staff payroll trainings and client online classes
• Transferred from the Rochester, NY corporate office to Santa Ana, CA and achieved promotion from Payroll specialist to branch trainer level status.

• Proficient in payroll processing and computerized accounting for payroll operations using Onestaff time keeping system and Encore Payroll Processing software.
• Successfully coordinated payroll operations for a workforce of 7100 individuals, including hospital employees and affiliate staff from multiple healthcare organizations.