John Kung'u
Nairobi
Summary
Driven Retail Sales Assistant with proven track record at Jamaa Supermarket, enhancing sales through expert customer service and stock management. Skilled in processing payments and fostering brand awareness, I excel in goal-oriented environments, significantly boosting customer satisfaction and sales outcomes.
Overview
4
4
years of professional experience
Work History
Retail Sales Assistant
Jamaa Supermarket
01.2019 - 02.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Certificate - General
Molo Secondary School
Nakuru11.2019
Skills
- Processing payments
- Order Management
- Brand Awareness
- Stock management
- Goal-Oriented
- Sales expertise
Languages
English
Kiswahili
Timeline
Retail Sales Assistant
Jamaa Supermarket
01.2019 - 02.2023
High School Certificate - General
Molo Secondary School
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