Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

John Kunkle

Tuscaloosa,AL

Summary

Military Service

Branch: United States Navy

Rank: E3


Certifications and Licenses

Forklift Certification

Driver's License - Class D

Overview

13
13
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Wittichen Supply
Tuscaloosa, Alabama
09.2023 - Current
  • Greeted customers warmly and pleasantly answered inquiries.
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Inventory
  • Cash Sales
  • Forklift trained.

Learning Ambassador

AMAZON FULLFILLMENT CENTERS
Bessemer, AL
06.2020 - 08.2023
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Educated and trained new employees proper packing, lifting, shipping in stocking(water spider) and suppling stations and minor equipment repair.
  • A part of interactive e-learning courses to improve employee engagement and knowledge retention.
  • Streamlined onboarding process for new hires, ensuring smooth transition into company culture for the pack mix and smart packaging area.
  • Boosted employee performance and confidence by providing regular constructive feedback and coaching.
  • Promoted a positive learning environment by establishing clear expectations and fostering strong communication with new and long term employees.
  • Maintained clean, organized and professional work environment.

Asset Protection Manager

Walmart
Demopolis , Alabama
08.2016 - 06.2020
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Provides a safe and secure store environment for customers, associates and vendors.
  • Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
  • Monitored store surveillance cameras to detect suspicious behavior.
  • Monitored paperwork procedures to prevent error-related losses.
  • Created and maintained records of security incidents and investigations.

Auto Accessory Installer Shuttle Driver Fork Lift Operator Inventory Management Warehouse

Road & Rail
Vance, AL
01.2019 - 07.2019
  • Auto accessory installer shuttle driver fork lift operator inventory management warehouse.
  • Sr lead for battery testing set schedules and training for three shifts.
  • Participated in ongoing training opportunities, staying current on industry advancements related to vehicle accessories and installation techniques.
  • Adapted quickly to unexpected changes in routes or schedules, maintaining high levels of service despite challenges.
  • Increased operation efficiency by implementing systematic checks and maintenance routines.

Office Manager

Ferrellgas
York, AL
09.2012 - 05.2016
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Works with customers on a daily basis to sustain and improve business relationships.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cash Sales

Education

Some college - Physical Education

Stillman College
Tuscaloosa, AL
05.2005

Skills

  • Exceptional customer service
  • Email and phone etiquette
  • Sales expertise
  • Cash Handling
  • Word
  • Microsoft Office
  • Excel
  • Accounts Receivable
  • Microsoft Outlook
  • Microsoft Excel
  • POS
  • Teamwork and collaboration

Certification

  • Forklift Certification
  • Driver's License
  • Class D

Military Service

United States Navy, United States, E3, 10/01/96, 01/31/98

Timeline

Inside Sales Representative

Wittichen Supply
09.2023 - Current

Learning Ambassador

AMAZON FULLFILLMENT CENTERS
06.2020 - 08.2023

Auto Accessory Installer Shuttle Driver Fork Lift Operator Inventory Management Warehouse

Road & Rail
01.2019 - 07.2019

Asset Protection Manager

Walmart
08.2016 - 06.2020

Office Manager

Ferrellgas
09.2012 - 05.2016

Some college - Physical Education

Stillman College

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