Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
24
24
years of professional experience
Work History
Corporate Sales Representative
CWPM
05.2018 - Current
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Promoted conversion of potential clients into customers through product knowledge and product solutions to meet customer needs.
Selected correct products based on customer needs, product specifications and applicable regulations.
Achieved or exceeded company-defined sales quotas.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Recorded accurate and efficient records in customer database.
Consulted with businesses to supply accurate product and service information.
Negotiated prices, terms of sales and service agreements.
Worked closely with cross-functional teams to ensure smooth delivery of products or services to corporate clients.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Negotiated favorable contract terms for both the company and clients, ensuring long-term partnerships.
Attended sales meetings weekly.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Analyzed market trends to identify new business opportunities within the corporate sector.
Created detailed reports on sales activities, forecasts, and results for management review and strategic planning purposes.
Corporate Services Specialist
Waste Management
11.2015 - 05.2018
Responds to escalations and engages the appropriate people within WM Strategic Business Solutions to bring issues to fruition
Evaluated customer needs and feedback to drive product and service improvements.
Championed the adoption of new software tools that streamlined workflows across multiple departments.
Evaluated staff performance and provided coaching to address inefficiencies.
Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
Sales Account Specialist
Verizon Wireless
10.1999 - 09.2006
Responsible for sales and service of Verizon technology
Responsible for facilitating a flawless closing, reconciled the revenue sheets, supervised the inventory control process of technology and equipment
Worked within specific geographic territory to cultivate new prospects, cross-sell solutions, reach goals, and close sales.
Trained new team members on sales processes and account management best practices, improving overall team performance.