Summary
Overview
Work History
Education
Skills
Timeline
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John Laflamme

The Villages,OK

Summary

Proven to enhance customer satisfaction and streamline operations, I leveraged time management and attention to detail at Amazon OKC-1, Sonic, and Papa Johns. Excelling in customer service and cash handling, I volunteered for extra shifts, ensuring smooth delivery and food preparation processes, significantly boosting repeat business and operational efficiency.


Overview

10
10
years of professional experience

Work History

Amazon Associate

Amazon OKC-1
10.2020 - 10.2024

Unpacked cases into totes

Helped keep line running continuously and smoothly

  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Opening Cook

Sonic
05.2014 - 06.2019
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Communicated closely with servers to fully understand special orders for customers.

Delivery

Papa Johns
06.2014 - 05.2019
  • Enhanced customer satisfaction by ensuring timely and accurate deliveries.
  • Managed inventory accurately using company software to ensure correct package selection for each delivery.
  • Provided excellent customer service during deliveries, answering questions about products and services as needed.
  • Coordinated with team members for seamless handoffs of packages and efficient route planning.

Education

Certificate of Completion - Cooking

Mess Management "A" School
San Diego, CA
07-1993

GED -

Gary Job Corps Center
San Marcos, TX
08-1992

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Cash Handling

Timeline

Amazon Associate

Amazon OKC-1
10.2020 - 10.2024

Delivery

Papa Johns
06.2014 - 05.2019

Opening Cook

Sonic
05.2014 - 06.2019

Certificate of Completion - Cooking

Mess Management "A" School

GED -

Gary Job Corps Center
John Laflamme