
Dedicated professional with a friendly demeanor and strong problem-solving skills, experienced in delivering exceptional customer service. Successfully managed vehicle pick-up and delivery, ensuring efficiency and satisfaction. Proven ability to collaborate with teams and effectively communicate with clients, enhancing overall service quality.
At Gene Langley Ford, I would go to a customer’s home or workplace, and collect their vehicle. Then drive it to the dealership’s service department, and after being worked on, I would drive their vehicle back to the customer’s desired location. To insure efficiency and customer satisfaction I would have to communicate with them both over the phone and in person.