John Lankford
Moore,OK
Summary
Reliable long-term successful associate at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Asset Protection Associate
Sam's Club
Oklahoma City, OK
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Freight Handler
Walmart Distribution Center #6042
06.2014 - Current
- Loaded and unloaded trucks.
- Collaborated with team members to resolve challenges and improve productivity.
- Inspected freight for any damage or faults prior to loading.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Unloader/Processor
Walmart Distribution #6092
02.2013 - 06.2014
- Unloaded packages with care and placed in proper staging area.
- Loaded packages onto pallets and into staging areas as directed.
- Handled packages with care while transporting from truck to loading dock.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Assisted other team members in navigating large loads.
- Prepared cargo for shipment by packaging, labeling and palletizing to avoid damage during shipment.
Assistant Property Manager
Stough Group
04.2012 - 06.2014
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Escalated major issues to property manager for immediate remediation.
Lead Inventory Associate
Walmart Stores, INC #0796
04.2012 - 02.2013
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained inventory count, tracked usage, and documented variances.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
Overnight Support Manager
Walmart Stores, INC #0743
06.2011 - 04.2012
- Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
- Trained new employees and provided positive reinforcement when evaluating completed work.
- Supervised promotional activities that were designed to drive sales and generate excitement.
- Worked with support manager to determine overnight operations effectiveness in meeting overall group objectives.
- Managed scheduling, workload assignments and coverage for night staff.
- Conducted in-person scenario assessments to manage compliance with overnight workload expectations and safety requirements.
- Oversaw internal support processes, compiling reports to track overnight worker efficiency.
- Coached employees through day-to-day work and complex problems.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Monitored employee and customer interactions to assess quality of service.
Walmart Associate
Walmart Stores, INC #0743
03.2009 - 01.2011
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
Education
No Degree - Facility Warehouse Maintenance
Penn Foster College
Scottsdale, AZ12.2023
High School Diploma -
Midwest City High School
Midwest City, OK05.2009
Skills
- Team Support
- Quality Assurance
- Motivational Leadership
- Corrective Actions/ Conflict Mediation
- Compliance Requirements
- Store Layouts
- Merchandise Loading/ Unloading
- Customer Service
- Operations Management
- Customer Assistance
- Maintaining Clean Work Areas
- Business Process Support
- Staff Assignments
- Hard Working/ Highly Motivated
- Integrity
Timeline
Asset Protection Associate
Sam's Club
12.2023 - Current
Freight Handler
Walmart Distribution Center #6042
06.2014 - Current
Unloader/Processor
Walmart Distribution #6092
02.2013 - 06.2014
Assistant Property Manager
Stough Group
04.2012 - 06.2014
Lead Inventory Associate
Walmart Stores, INC #0796
04.2012 - 02.2013
Overnight Support Manager
Walmart Stores, INC #0743
06.2011 - 04.2012
Walmart Associate
Walmart Stores, INC #0743
03.2009 - 01.2011
No Degree - Facility Warehouse Maintenance
Penn Foster College
High School Diploma -
Midwest City High School