John Lanza
Lanza and Associates
Fallbrook,CA
13
years of professional experience
Merchandising professional with proven track record in optimizing product displays and inventory management to drive sales. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in visual merchandising, market analysis, and customer engagement. Known for reliability and results-driven approach. Consistent job history for a decade.
Work History
Real Estate Associate
11 Years 7 Months- Conducted market analysis to identify emerging real estate trends and investment opportunities.
- Facilitated client communications to ensure alignment with property goals and expectations.
- Managed multiple real estate listings, ensuring accuracy of information and adherence to deadlines.
- Developed strong relationships with clients, leading to repeat business and referrals.
Merchandiser
8 Months- Operated company vehicle around Riverside and Los Angeles County.
- Collaborated with cross-functional teams to optimize inventory management and streamline stock replenishment processes.
- Oversaw visual merchandising layouts to ensure alignment with brand guidelines and seasonal promotions.
- Conducted regular audits of merchandise displays for compliance with company standards and efficiency improvements.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Promoted to Merchandiser Position, due to excellent performance in Product Control. Left position due to company layoffs.
Product Controller
10 Months- Operated forklifts and pallet jacks to load and unload shipments efficiently.
- Coordinated loading schedules to optimize truck capacity and minimize delays.
- Inspected cargo for damage and ensured compliance with safety standards.
- Trained new staff on proper loading techniques and safety protocols.
- Streamlined loading processes, reducing turnaround time for deliveries.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
Diet Clerk
3 Years- Planned, directed and monitored clinical functions of dietetic staff.
- Maintained systems for menu management and nutritional data.
- Assessed individual nutritional risk and status by interviewing patients and reviewing medical charts.
- Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Reported and documented resident changes in consumption or behaviors.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and desktops.
Consignment Clerk/Sales Associate Specialist
3 Years 2 Months- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained records related to sales, returns and inventory availability.
- Maintained organized, presentable merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Head Cashier/Head Warehouse Receiving
3 Years 1 Month- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
- Increased customer loyalty and retention.
- Assisted customers by answering questions and fulfilling requests.
- Analyzed purchases for signs of fraud.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Educated customers on promotions to enhance sales.
Full Time Sales Associate
1 Year 5 Months- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed Lowe's company processes, product knowledge, customer service and selling techniques.
- Educated associates on market trends and stayed up-to-date on forecasts and Industry news.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved perfect attendance record consecutively.
Education
- Licensed Real Estate Agent
Skills
Order Fulfillment
Sales Expertise
Warehousing Functions
Administrative Support
Strategic Sales Knowledge
Service Standard Compliance
Excellent Customer Service
Accomplishments
- Promoted to Merchandising Position from Product Control at Hollandia Diary due to excellent work performance/record.
- Promoted to Head Cashier/Head Warehouse Receiving at Costco after short period of time for exceptional performance.
- Multiple Awards at Costco for daily record fast checkout times.
- Multiple Awards at Lowes from customers satisfied with exceptional customer service.
- Decades long experience in Real Estate with proven customer satisfaction.
Timeline
Merchandiser
Hollandia Diary
12.2025 - 08.2026Read More
Product Controller
Hollandia Diary
02.2025 - 12.2025Read More
Diet Clerk
Glenbrook Health Center
06.2021 - 06.2024Read More
Consignment Clerk/Sales Associate Specialist
Consignment Classics Home Furnishings
03.2018 - 05.2021Read More
Head Cashier/Head Warehouse Receiving
Costco
01.2015 - 02.2018Read More
Real Estate Associate
Lanza and Associates
01.2015 - CurrentRead More
Full Time Sales Associate
Lowe's Home Improvement
07.2013 - 12.2014Read More
Associate of Arts
from Licensed Real Estate Agent
Read More
Hobbies
Extensive Knowledge In:
-Improvement of Electronic Equipment
-Warehouse Receiving, Stocking & Merchandise Input
References
- David Ornelas- Hollandia Diary (979)595-3522
- Patrick Sidne- Glenbrook Health Center (845)746-8149