Summary
Overview
Work History
Education
Skills
Community Service
Certification
Timeline
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John Lawless

John Lawless

Palm Beach Gardens,FL

Summary

I'm a Highly-motivated person with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Alumni Event Coordinator

Futures Recovery Healthcare
Tequesta, FL
01.2024 - 07.2024
  • Coordinated logistics for various events, ensuring all details were executed smoothly.
  • Managed event schedules, timelines, and agendas for seamless operations.
  • Assisted in budgeting and expense tracking for event planning purposes.
  • Evaluated feedback post-events to inform future planning strategies and improvements.
  • Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
  • Developed event themes and concepts to ensure successful execution of events.
  • Collaborated with clients to identify their goals and expectations from the event.
  • Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Created program activities, agendas and budgets based on client requirements.

Lead Behavioral Health Technician

Futures Recovery Healthcare
Tequesta, FL
04.2023 - 01.2024
  • Supervised daily activities for clients in mental health treatment programs.
  • Monitored client behavior and provided timely support during crises.
  • Led group therapy sessions to promote communication and coping skills.
  • Trained new staff on procedures and best practices for client care.
  • Maintained accurate documentation of client progress and treatment interventions.
  • Diagnosed, treated and managed mental health and psychological disorders, substance abuse and disorders of habit and conduct.
  • Maintained a safe environment for patients through regular monitoring of unit activity.
  • Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
  • Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.

Bartender

Lifetime Fitness Center
Palm Beach Gardens, Florida
10.2024 - 07.2025
  • Engaged with customers to provide excellent service and recommendations.
  • Managed inventory levels and assisted in stock replenishment.
  • Mixed and served a variety of alcoholic and non-alcoholic beverages.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.

Server

Top Side Bar & Grille
Jupiter, Florida
01.2023 - 04.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area and utensils.
  • Handled customer inquiries and resolved issues promptly.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Behavioral Health Technician

High Point Treatment Center
Plymouth , MA
10.2020 - 12.2022
  • Monitored patient behavior and reported changes to the healthcare team.
  • Assisted patients with daily living activities and personal hygiene tasks.
  • Implemented treatment plans under the supervision of licensed professionals.
  • Maintained accurate patient records and documentation in electronic systems.
  • Provided emotional support and encouragement to patients during recovery processes.
  • Completed daily client rounds and tracked client movements.
  • Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
  • Facilitated group therapy sessions with multiple patients.

Server

Red Lion Inn
Cohasset, Massachusetts
01.2019 - 02.2020
  • Provided exceptional customer service in a high-pressure fine dining environment.
  • Developed extensive knowledge of menu items and wine pairings for guest recommendations.
  • Maintained cleanliness and organization of dining area during peak hours.
  • Assisted other servers when needed during peak periods.
  • Provided guests with information about menu items, made suggestions and took orders.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Education

High School Diploma -

Hingham High School
Hingham, MA
05-2016

Business Finances

University of Massachusetts, Boston
Boston, MA

Skills

  • Customer relationship management
  • Problem solving
  • Team collaboration
  • Time management
  • Conflict resolution
  • Event planning
  • Budget management
  • Digital marketing
  • Catering coordination
  • Crisis management
  • Scheduling
  • Public speaking
  • Program development

Community Service

  • Volunteer Work at Big Dog Ranch
  • Volunteer work at Jupiter Beach

Certification

  • Currently study for a 2-20 Property/Casualties Insurance license

Timeline

Bartender

Lifetime Fitness Center
10.2024 - 07.2025

Alumni Event Coordinator

Futures Recovery Healthcare
01.2024 - 07.2024

Lead Behavioral Health Technician

Futures Recovery Healthcare
04.2023 - 01.2024

Server

Top Side Bar & Grille
01.2023 - 04.2025

Behavioral Health Technician

High Point Treatment Center
10.2020 - 12.2022

Server

Red Lion Inn
01.2019 - 02.2020

High School Diploma -

Hingham High School

Business Finances

University of Massachusetts, Boston

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