John Layne
Donnelly,ID
Summary
Goal-oriented Team Leader dedicated to meeting team performance objectives and achieving set targets. Offering twenty years of extensive leadership experience in the collision, insurance and composite industries. Committed individual well-versed in setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities. Community service oriented individual.
Overview
20
20
years of professional experience
Work History
Management Executive
Bird Kultgen Ford
04.2019 - 07.2024
- Operations and revenue were in a state of decline when I took over.
- Grew departmental sales and gross profit from 1.9 million sales and 740k in gross profit to 4.29 million sales with 1.8 million in gross profit.
- Took the existing staff of eight and grew the department to eighteen members.
- Earned a 26% increase in my personal income during my tenure.
- Developed customized reports for owner/operators, providing insights into performance metrics.
- Led initiative fostering collaboration among diverse departments focusing on institutional revenue retention by effectively servicing internal customers.
- Developed comprehensive business plans, outlining growth opportunities, strategic objectives, and timelines.
- Supported regulatory compliance by overseeing audits to verify protocol adherence. Worked directly with our 3rd party OSHA compliance vendor.
- Evaluated and decided upon key investments in equipment, infrastructure and talent.
- Gave monthly Profit and Loss presentations to the other members of the executive leadership team focusing on the precise details and personnel driving performance.
Production Manager and Sales Representative
Waco Composites
09.2015 - 08.2017
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Coordinated with sales, marketing departments to align production schedules with demand forecasts while directing logistics and procurement.
- Negotiated with suppliers for better pricing and terms, reducing overall costs without sacrificing quality.
- Worked directly with our compliance officer ensuring we were in line with both OSHA and ISO 9000 protocols.
- As a sales representative I worked directly with customers to help the optimize their designs and reduce waste.
- Clients included contractors, the US Military and the Japanese Coast Guard.
General Manager
Wade Autobody/Service King
06.2004 - 09.2015
- Managed budget implementations, employee reviews, training, and schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations. My location won two "Top Shop" awards within the Service King organization beating out over three hundred other locations. Competition was judged on profitability and customer satisfaction surveys.
Education
Business Administration
Hill College
Hillsboro, TXBusiness Administration, Philosophy, Psychology
McLennan Community College
Waco, TXSkills
- Operations Management
- Corporate Communications
- Organizational Development
- Performance Evaluation
- Human Resources Management
- Teamwork and Collaboration
- Problem-solving abilities
- Team Leadership
- Relationship Building
- Delegating Work
- Operations Oversight
- Written Communication
Timeline
Management Executive
Bird Kultgen Ford
04.2019 - 07.2024
Production Manager and Sales Representative
Waco Composites
09.2015 - 08.2017
General Manager
Wade Autobody/Service King
06.2004 - 09.2015
Business Administration
Hill College
Business Administration, Philosophy, Psychology
McLennan Community College
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