John Le
Highlands Ranch,CO
Summary
Strongly motivated individual with experience in supply chain. Team player dedicated to the improvement of their colleagues and techniques in order to reach larger goals and objectives. Detail-oriented multi-tasker who thrives in fast paced environments. Prepared to juggle multiple projects or tasks at once and obtain new skills and knowledge in different areas!
Overview
3
3
years of professional experience
Work History
Materials Technician
UC Health
12.2021 - 12.2023
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Supplied and monitored 7 inventory locations, 1 of which being Central Supply.
- Performed daily floor walks to investigate and resolve material issues.
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
- Placed orders and requests manually for special items.
- Familiar with Lawson Supply Chain Software.
- Conversant with some medical terms and equipment.
Fulfillment Associate
Target
08.2022 - 10.2022
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Picked and packed order items.
Assistant
Ky Thanh Remodeling LLC
01.2021 - 06.2022
- Authored clear and professional business documents.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Managed and completed paperwork and overall office administration operations.
- Attended to office operations and required paperwork.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Managed at least 5 clientele calls per day.
Member Experience Specialist
VASA Fitness
04.2021 - 11.2021
- Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Researched and rapidly resolved client conflicts to maintain key accounts.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Resolved concerns with products or services to help with retention and drive sales.
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Consistently maintained total of $100.00 in cash drawer at all times and made drops when amount was exceeded.
Cashier
McDonalds
07.2020 - 12.2020
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Used POS system to enter orders, process payments and issue receipts.
- Helped store avoid exceeding drive through time limit of 2 minutes per customer.
Education
High School Diploma -
Kunsmiller Creative Arts Academy
Denver,CO05.2020
Skills
- Communication
- Team Building
- Conflict Resolution
- Multitasking and Prioritization
- Expeditious
- Inventory Management
- Creative Problem Solving
- Data Entry and Maintenance
- Calm and Professional Under Pressure
- Strategic Planning
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Fulfillment Associate
Target
08.2022 - 10.2022
Materials Technician
UC Health
12.2021 - 12.2023
Member Experience Specialist
VASA Fitness
04.2021 - 11.2021
Assistant
Ky Thanh Remodeling LLC
01.2021 - 06.2022
Cashier
McDonalds
07.2020 - 12.2020
High School Diploma -
Kunsmiller Creative Arts Academy