John Lee
Dallas,TX
Summary
Dynamic Opening Manager at Kura Revolving Sushi Bar with a proven track record in operations management and employee retention. Expert in recruitment and staff training, fostering a high-performance culture. Successfully enhanced customer satisfaction through strategic planning and effective problem-solving, while ensuring compliance with health and safety standards.
Kura has 81 locations I've opened about half those locations as being part of the Opening Team & Being there Opening Manager. I started out as a server in Kura Sushi & worked my way up to assistant manager, & then Opening Manager. 14 year experience in sushi. I want to start a new chapter in life & I hope to make where ever I go successful the same as I did for Kura.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Opening Manager
Kura Revolving Sushi Bar
07.2011 - Current
- Led daily operations, ensuring efficient workflow and optimal staff performance.
- Developed and implemented strategic plans to enhance customer satisfaction and retention.
- Mentored junior managers, fostering leadership skills and professional development within the team.
- Oversaw inventory management systems, ensuring timely availability of materials.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- .
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Diamond Bar High School
Diamond Bar, CA07-2002
Skills
- Health and safety compliance
- Recruitment and hiring
- Employee retention
- Staff training and development
- Employee supervision
- Procedures implementation
- Store organization
- Task delegation
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Operations management
Certification
Food Manager ServSafe Certification
ServSafe Alcohol Certification
Sexual Harassment Prevention for Managers Certificate
GLEAM-Leadership Course
Languages
English
Native or Bilingual
Korean
Elementary
Interests
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Cooking
- Engaging in food photography and sharing culinary creations on social media
- I enjoy cooking for friends and family gatherings
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Opening Manager
Kura Revolving Sushi Bar
07.2011 - Current
High School Diploma -
Diamond Bar High School