JOHN LEGGATE
Auburndale,FL
Summary
Security and law enforcement professional with experience in crisis response, conflict de-escalation, and risk assessment. Background includes training new recruits, preparing incident reports, and monitoring surveillance systems to support safety, compliance, and effective emergency response.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Military Police Officer
US Army Reserves
West Palm Beach, FL
12.1996 - Current
- Applied specialized law enforcement training to uphold regulations and maintain security on military installations.
- Developed and implemented effective strategies for responding to emergency situations.
- Assisted in training new recruits on proper use of firearms, defensive tactics, and arrest techniques.
- Prepared comprehensive incident reports, capturing witness statements and physical evidence to support investigations.
- Responded quickly and effectively to reports of criminal activity or disturbances.
- Used de-escalation tactics to resolve conflicts and maintain order.
- Monitored surveillance systems to detect any potential security breaches or suspicious behavior.
- Interviewed victims and suspects of crimes to obtain statements.
- Compiled detailed shift activity reports, documenting incidents to enhance situational awareness and operational response.
- Assessed complaint and emergency-request information to establish response protocols.
Security Training Officer
Walt Disney World
Lake Buena Vista, FL
03.2017 - 12.2025
- Implemented security training programs for personnel, ensuring adherence to regulations and improving overall security awareness.
- Evaluated employee performance during security drills and provided feedback to facilitate improvement.
- Maintained current knowledge of applicable laws, regulations, industry standards, and best practices related to security operations.
- Summarized security audit and investigation results in detailed reports to inform management decisions.
- Monitored restricted areas using CCTV footage and other surveillance methods.
- Investigated incidents involving theft or vandalism of company property.
- Provided guidance on risk assessment processes to identify potential threats or vulnerabilities in the organization's infrastructure.
- Identified improvement areas in security policies and procedures, developing corrective action plans to enhance compliance and effectiveness.
- Coordinated with law enforcement agencies in cases where criminal activity is suspected.
- Ensured safety of property and staff through consistent surveillance and emergency preparedness. by maintaining a safe and secure environment.
- Observed areas for signs of crime or disorder and investigated disturbances.
- Advised management of potential security risks or hazards.
- Collaborated with management to periodically review and update training program objectives.
Assistant Store Manager
711
Lakeland, FL
01.2011 - 04.2012
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Managed all customer inquiries and complaints in a professional and timely manner.
- Assisted customers with product selection, pricing, payment options and returns and exchanges.
- Coached employees on customer service and selling techniques.
- Trained and mentored employees to enhance product knowledge and service skills.
- Directed employee tasks and the customer experience to elevate overall customer experience.
- Helped set team performance standards to reach company objectives.
- Communicated expectations, policy changes, new initiatives, and product knowledge to employees.
- Created strategies that fostered customer loyalty and increased retention rates.
- Set and implemented strategic goals and initiatives to align the company with its mission, values, and vision.
Education
Associate in Science (A.S.) - Criminal Justice
Polk State College
Lakeland, FL05-2016
Skills
- Security management
- Surveillance management
- Risk assessment
- Crisis management
- Emergency management
- Incident reporting
- Risk control
- Crime prevention
- Policy compliance
- Training facilitation
- Crowd management
- Conflict resolution
- Conflict de-escalation
- Situation assessment
Personal Information
Title: ASSISTANT MANAGER
Certification
- Florida Class D Security License
- Florida Class DI Security Lincense
Timeline
Security Training Officer
Walt Disney World
03.2017 - 12.2025
Assistant Store Manager
711
01.2011 - 04.2012
Military Police Officer
US Army Reserves
12.1996 - Current
Associate in Science (A.S.) - Criminal Justice
Polk State College