Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Leigh

Canyon Lake,CA

Summary

Motivated individual with experience in management, customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Extensive experience in managing a sales force and production team. Able to focus on all aspects of management from employee needs to client relationships.

Overview

24
24
years of professional experience

Work History

Sales Associate

Temecula Motorsports
09.2021 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Store Owner

Champion Trophy Company
06.2005 - 09.2021
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained new employees on proper protocols and customer service standards.

Automotive Technician

Mercedes Benz Of Laguna Niguel
02.2000 - 06.2005
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.

Education

Universal Technical Institute of California Inc
Rancho Cucamonga, CA

Skills

  • Reliable and Punctual
  • Client Service
  • Teamwork and Collaboration
  • Sales Expertise
  • Relationship Building
  • Complex Problem-Solving
  • Exceptional Customer Service
  • Excellent People Skills

Timeline

Sales Associate

Temecula Motorsports
09.2021 - Current

Store Owner

Champion Trophy Company
06.2005 - 09.2021

Automotive Technician

Mercedes Benz Of Laguna Niguel
02.2000 - 06.2005

Universal Technical Institute of California Inc

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John Leigh